403 Forbidden You don't have permission to access / on this server.

[mironi35]

Recently I export Everything (existing mail, website etc from one C-Panel and import to another C-Panel.
Now the problem is I cant brows my site (xyx.com) and mail (mail.xyz.com).

Bellow is error is showing.....

Forbidden
You don't have permission to access / on this server.
Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

the Error log as Bellow:
[Sun Apr 02 03:52:02.322629 2017] [core:crit] [pid 13011] (13)Permission denied: [client 66.249.xx.xxx:34149] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
[Sun Apr 02 03:52:02.322541 2017] [core:crit] [pid 13011] (13)Permission denied: [client 66.249.xx.xxx:34149] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
[Sun Apr 02 03:39:55.608337 2017] [core:crit] [pid 12849] (13)Permission denied: [client 116.212.xxx.xxx:58390] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable, referer: http://www.example.com/
[Sun Apr 02 03:39:55.608172 2017] [core:crit] [pid 12849] (13)Permission denied: [client 116.212.xxx.xxx:58390] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable, referer: http://www.example.com/

the Error log as Bellow:
[Sun Apr 02 03:52:02.322629 2017] [core:crit] [pid 13011] (13)Permission denied: [client 66.249.xx.xxx:34149] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
[Sun Apr 02 03:52:02.322541 2017] [core:crit] [pid 13011] (13)Permission denied: [client 66.249.xx.xxx:34149] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
[Sun Apr 02 03:39:55.608337 2017] [core:crit] [pid 12849] (13)Permission denied: [client 116.212.xxx.xxx:58390] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable, referer: http://www.example.com/
[Sun Apr 02 03:39:55.608172 2017] [core:crit] [pid 12849] (13)Permission denied: [client 116.212.xxx.xxx:58390] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable, referer: http://www.example.com/

 

[24x7server]

Hi,

Check the permission, it would still be under the ownership of old user. Please check it once.
Refer to the Apache error logs for more details on this..

 

[SysSachin]

/home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable

There is issue with permission for your account. If you have root access then check file/folder permission using command " ls -l "

If you have not root access then contact to your hosting provider.

 

[Gustavo Luppi]

We face this kind of problem when we migrate accounts from another server. It is usually related to folder / file permission.

 

[cPanelMichael]

Hello,

Check the permissions and ownership values for the account's home directory. EX:

stat /home/$username

Ensure it matches the format that other home directories on the system use (user/group ownership set to the account username, 0711 permissions by default).

Thank you.

 

[albatroz]

How do you fix them?

We face this kind of problem when we migrate accounts from another server. It is usually related to folder / file permission.