403 Forbidden You don't have permission to access / on this server.

mironi35

Registered
Apr 2, 2017
1
0
1
Bangladesh
cPanel Access Level
Website Owner
Recently I export Everything (existing mail, website etc;) from one C-Panel and import to another C-Panel.
Now the problem is I cant brows my site (xyx.com) and mail (mail.xyz.com).

Bellow is error is showing..... :(


Code:
Forbidden
You don't have permission to access / on this server.
Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

the Error log as Bellow:
[Sun Apr 02 03:52:02.322629 2017] [core:crit] [pid 13011] (13)Permission denied: [client 66.249.xx.xxx:34149] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
[Sun Apr 02 03:52:02.322541 2017] [core:crit] [pid 13011] (13)Permission denied: [client 66.249.xx.xxx:34149] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
[Sun Apr 02 03:39:55.608337 2017] [core:crit] [pid 12849] (13)Permission denied: [client 116.212.xxx.xxx:58390] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable, referer: http://www.example.com/
[Sun Apr 02 03:39:55.608172 2017] [core:crit] [pid 12849] (13)Permission denied: [client 116.212.xxx.xxx:58390] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable, referer: http://www.example.com/

the Error log as Bellow:
[Sun Apr 02 03:52:02.322629 2017] [core:crit] [pid 13011] (13)Permission denied: [client 66.249.xx.xxx:34149] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
[Sun Apr 02 03:52:02.322541 2017] [core:crit] [pid 13011] (13)Permission denied: [client 66.249.xx.xxx:34149] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
[Sun Apr 02 03:39:55.608337 2017] [core:crit] [pid 12849] (13)Permission denied: [client 116.212.xxx.xxx:58390] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable, referer: http://www.example.com/
[Sun Apr 02 03:39:55.608172 2017] [core:crit] [pid 12849] (13)Permission denied: [client 116.212.xxx.xxx:58390] AH00529: /home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable, referer: http://www.example.com/
 
Last edited by a moderator:

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
/home/example/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that '/home/example/' is executable
There is issue with permission for your account. If you have root access then check file/folder permission using command " ls -l "

If you have not root access then contact to your hosting provider.
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

Check the permissions and ownership values for the account's home directory. EX:

Code:
stat /home/$username
Ensure it matches the format that other home directories on the system use (user/group ownership set to the account username, 0711 permissions by default).

Thank you.