Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

403 on image files when using subdomains

Discussion in 'General Discussion' started by coke, Dec 17, 2018.

  1. coke

    coke Registered

    Joined:
    Dec 16, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    76
    Location:
    USA
    cPanel Access Level:
    Website Owner
    This has been quite annoying over the past few days as, I've installed (through Softalicious) some different applications for my site and have used subdomains with them. Over these last few days I've started noticing random 403 errors occuring for mostly image files, but not all image files. Attempting to directly link to them doesn't work and in the File Manager I've even set the image file, and the directory (and the ones proceeding them if necessary) to 777, which means it should be virtually impossible for a 403 to be returned, right?

    For instance, tonight on this forums software I installed (FluxBB, never had this 403 problem before in the past; ever.) on a subdomain, and when I went to upload a custom avatar for myself, it worked fine and dandy, but, now the avatar cannot be accessed as it returns 403, but the index-preventing index.html file in the same exact directory can be accessed fine.

    Is there something wrong, possibly with my website configuration? I'll review it all as maybe I've tampered with something I shouldn't have. Also nothing in the error logs. And I'm not using WHM, rather shared VPS cPanel hosting.

    Here's what I see:

    Screenshot 2018-12-17 at 22.16.11.png
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,272
    Likes Received:
    2,154
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @coke,

    Can you browse to cPanel >> Errors and let us know what shows up when you reproduce this behavior?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice