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404 custom pages not working

Discussion in 'General Discussion' started by royli57, May 7, 2005.

  1. royli57

    royli57 Active Member

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    Hi There

    One of my clients told me today that the custom error messages are not working, and lo and behond I could not get them to work.

    On one of the test accounts, I just entered a test string into the custom 404 error page after clicking on "error pages" from cpanel. It saved as 404.shtml. Then when I try to geenrate a 404 error, the default 404 error page shows up:

    Any ideas what I am doing wrong?

    thanks

    Roy
     
  2. PWSowner

    PWSowner Well-Known Member

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    If the browser is IE, it has a minimum size requirement. If error pages are too small, it doesn't seem to find them. Try putting a little content on the 404 page and if it still doesn't show, it could be missing lines in the httpd.conf file.
     
  3. brentp

    brentp Well-Known Member

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    Btw, the default extension for error pages is shtml.

    Regards,
    Brent
     
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