404 ERROR.I can't find or visit my file in ftp space....

chenyinliang

Registered
Apr 5, 2011
2
0
51
When i upload file to my ftp space.I put file to public_html DIR.and then i want to visit my file.
/http://mobilephonesonlineusa.com/00001/file.png
/http://mobilephonesonlineusa.com/00001/public_html.png
/http://mobilephonesonlineusa.com/00001/url.png
/http://mobilephonesonlineusa.com/00001/404 error.png
/http://mobilephonesonlineusa.com/00001/404 error02.png
/http://mobilephonesonlineusa.com/00001/cellphon url.png
When i use url:cellphonesonlineusa.com/thomas.htm system error .404 error like below:
Not Found:

The requested URL /thomas.htm was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 Server at cellphonesonlineusa.com Port 80


But when i use cellphonesonlineusa.com/~cellphon/thomas.htmSystem OK.
I don't know why i add "~cellphon" to url after i can visit my file
If i don't add "~cellphon" to url then i can't visit my file .":(
"cellphon" only one of my cpanel account user.
Now i want to use url:cellphonesonlineusa.com/thomas.htm to visit my file .
if anybody know how to fix the problem please tell me .thanks.:)
 
Last edited:

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
What should we be seeing at the thomas.htm file? Also, a dig on cellphonesonlineusa.com returns the following IP:

Code:
# dig +short cellphonesonlineusa.com
202.167.55.242
What is the IP of your new machine? I ask this as cellphonesonlineusa.com itself shows a site, while the contents of what you've shown in File Manage don't appear to match the current content that's displaying at cellphonesonlineusa.com, indicating that maybe you've moved the site and haven't updated the nameservers or IP.
 

chenyinliang

Registered
Apr 5, 2011
2
0
51
Could you please help me...help me to fix the problem. I want to change ftp PATH

Could you please help me...help me to fix the problem. I want to change ftp PATH
When i great a new account in WHM
for example :I great a new websit --->cellphonesonlineusa.com with cpanel account user:cellphonand then when i login my cpanel .
I see the PATH is "/home/cellphon"
But now i want to change PATH to --->"/home"
Because if PATH url like this"/home/cellphon"
when i upload "thomas.htm" file to my ftp server "Public_html" DIR
I want to visit my file need to use url:cellphonesonlineusa.com/~cellphon/thomas.htm
if i use this url:cellphonesonlineusa.com/thomas.htm
System404 error:
404 Not Found
The server can not find the requested page:

laptop-giveaway.com/thomas.htm (port 80)
Please forward this error screen to laptop-giveaway.com's WebMaster.


--------------------------------------------------------------------------------

Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 Server at laptop-giveaway.com Port 80

If anybody know how to fix the problem .Could you please help me or tell me how to fix it ...

Thanks
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
At this point, you would need to contact your hosting provider as I'm not entirely sure what you are trying to do. The path does need to be /home/username/public_html for the contents you will have display for your site. Nothing in /home directly will show up in a browser, since /home is the root level partition for the user's directories and it isn't one user who would put any files directly into it. All user directories are /home/username and the web content is placed into /home/username/public_html location. Please note that username would be the cPanel username.