404 error with directory that exists

[Mike Wigington]

User is asking if there are name restrictions for directories.

[02-Feb-2016 22:42:15 UTC] PHP Warning: include() [<a href='function.include'>function.include</a>]: Failed opening 'interchange/bio_boiler.txt' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/"Account_name"/public_html/txt/bio.html on line 12

If the user is using interchange as the directory name, I see this warning. If the user uses interchange1 as the directory name the process works.

 

[cPanelMichael]

Hello

Do you notice any error messages in /usr/local/apache/logs/error_log when this PHP error occurs?

Thank you.

 

[Mike Wigington]

Many messages concerning this directory and some other files.
[Wed Feb 03 11:51:17 2016] [error] [client IP] File does not exist: /home/p14fpt8d/public_html/favicon.ico, referer:
[Wed Feb 03 11:51:17 2016] [error] [client IP] File does not exist: /home/p14fpt8d/public_html/404.shtml, referer:

 

[cPanelMichael]

There should be no restrictions to the directory name, and the Apache log output does not suggest any conflicts with Mod_Security rules. You may want to consult with the script developers to help determine the cause.

Thank you.