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404.shtml is not displayed

Discussion in 'General Discussion' started by strauberry, Jun 19, 2003.

  1. strauberry

    strauberry Well-Known Member

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    Hi,

    one of my clients can't use his error pages. All the pages exist but they are not displayed. Why??

    Thank you
    strauberry

    cPanel.net Support Ticket Number:
     
  2. NetX

    NetX Well-Known Member

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    If you or your client are using IE, the minimum file size must be 10 Kb.

    IE doesn't accept error pages below of 10 Kb.. If your error page is under 10 Kb IE will shown its own error default page.

    cPanel.net Support Ticket Number:
     
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