Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

408 Request Timeout

Discussion in 'cPanel Developers' started by Ricardo-san, Apr 13, 2009.

  1. Ricardo-san

    Ricardo-san Member

    Joined:
    Apr 7, 2009
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    51
    Every 1/3 times I use the createacct API, I get a 408 Request Timeout. Basically a message saying the script is taking too long to process...
    Any fix for this? :(
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 Ricardo-san, Apr 13, 2009
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    The next time you encounter this error, please provide the last few lines of both /usr/local/cpanel/logs/access_log and /usr/local/cpanel/logs/error_log so we can better diagnose this for you.
     
    #2 cPanelDavidG, Apr 14, 2009
  3. Ricardo-san

    Ricardo-san Member

    Joined:
    Apr 7, 2009
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    51
    The error log is blank. My computer is freezing when I try to open the access_log; it's almost 200 mb. :eek:

    Here is what the error looks like:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 Ricardo-san, Apr 18, 2009
  4. Ricardo-san

    Ricardo-san Member

    Joined:
    Apr 7, 2009
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    51
    Bump...
    Come on, anyone knows what's going on?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Ricardo-san, Apr 19, 2009
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Have you encountered this issue again?

    If so, can you please post the last few lines of both /usr/local/cpanel/logs/access_log and /usr/local/cpanel/logs/error_log so we can better diagnose this for you.
     
    #5 cPanelDavidG, Apr 20, 2009
  6. Ricardo-san

    Ricardo-san Member

    Joined:
    Apr 7, 2009
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    51
    Like I said in the post above, the access_log file is too big to open. It's a 200 mb text file; my editor crashes when I try to open it.
    Error_log as shown below:
    Code:
    2009-04-22 07:52:21.935 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/promotebb.com/.htaccess]
2009-04-22 07:32:24.610 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
2009-04-22 07:32:11.140 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
2009-04-22 07:21:48.897 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/promotebb.com/.htaccess]
2009-04-22 07:16:08.532 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
2009-04-22 07:08:53.683 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
2009-04-22 07:05:01.091 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/promotebb.com/.htaccess]
2009-04-22 06:07:47.314 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
2009-04-22 06:06:32.101 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
2009-04-22 06:03:45.540 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
2009-04-22 06:02:09.888 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/order/.htaccess]
2009-04-22 06:01:32.892 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/promotebb.com/.htaccess]
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Ricardo-san, Apr 21, 2009
  7. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    You can use the tail command to have the last few lines of the file displayed on your console so you can copy/paste them here.

    For example:

    Code:
    tail /usr/local/cpanel/logs/access_log
     
    #7 cPanelDavidG, Apr 22, 2009
(You must log in or sign up to post here.)
Loading...
Similar Threads - Request Timeout
  1. jmginer

    request_terminate_timeout FPM

    jmginer, Nov 22, 2018, in forum: EasyApache
    Replies:
    2
    Views:
    112
    cPanelLauren
    Nov 26, 2018
  2. grifgraf.tg

    The server can not find the requested page

    grifgraf.tg, Dec 6, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    170
    grifgraf.tg
    Dec 9, 2018 at 5:00 PM
  3. Vinicius Aquino

    POST requests for script are taking 3 minutes

    Vinicius Aquino, Dec 4, 2018, in forum: General Discussion
    Replies:
    8
    Views:
    137
    cPanelLauren
    Dec 5, 2018
  4. sonuyos

    Use Dummy IP in Cloudflare and redirect all request to real IP?

    sonuyos, Nov 16, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    163
    cPanelLauren
    Nov 19, 2018
  5. mhendiz

    Amazon S3 Put Requests Problem

    mhendiz, Oct 29, 2018, in forum: Data Protection
    Replies:
    1
    Views:
    223
    cPanelMichael
    Oct 29, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice