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408 Request Timeout

Discussion in 'cPanel Developers' started by Ricardo-san, Apr 13, 2009.

  1. Ricardo-san

    Ricardo-san Member

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    Every 1/3 times I use the createacct API, I get a 408 Request Timeout. Basically a message saying the script is taking too long to process...
    Any fix for this? :(
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    The next time you encounter this error, please provide the last few lines of both /usr/local/cpanel/logs/access_log and /usr/local/cpanel/logs/error_log so we can better diagnose this for you.
     
  3. Ricardo-san

    Ricardo-san Member

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    The error log is blank. My computer is freezing when I try to open the access_log; it's almost 200 mb. :eek:

    Here is what the error looks like:
     
  4. Ricardo-san

    Ricardo-san Member

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    Bump...
    Come on, anyone knows what's going on?
     
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Have you encountered this issue again?

    If so, can you please post the last few lines of both /usr/local/cpanel/logs/access_log and /usr/local/cpanel/logs/error_log so we can better diagnose this for you.
     
  6. Ricardo-san

    Ricardo-san Member

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    Like I said in the post above, the access_log file is too big to open. It's a 200 mb text file; my editor crashes when I try to open it.
    Error_log as shown below:
    Code:
    2009-04-22 07:52:21.935 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/promotebb.com/.htaccess]
    2009-04-22 07:32:24.610 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
    2009-04-22 07:32:11.140 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
    2009-04-22 07:21:48.897 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/promotebb.com/.htaccess]
    2009-04-22 07:16:08.532 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
    2009-04-22 07:08:53.683 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
    2009-04-22 07:05:01.091 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/promotebb.com/.htaccess]
    2009-04-22 06:07:47.314 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
    2009-04-22 06:06:32.101 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
    2009-04-22 06:03:45.540 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/.htaccess]
    2009-04-22 06:02:09.888 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/order/.htaccess]
    2009-04-22 06:01:32.892 [INFO] [HTAccess] Updating configuration from [/home/kh3us/public_html/promotebb.com/.htaccess]
     
  7. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    You can use the tail command to have the last few lines of the file displayed on your console so you can copy/paste them here.

    For example:

    Code:
    tail /usr/local/cpanel/logs/access_log
     
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