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435 unable to authenticate at present " Please Help "

Discussion in 'E-mail Discussion' started by andresbarriga, Oct 19, 2011.

  1. andresbarriga

    andresbarriga Member

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    here a paste of a tail of var/log/exim_mainlog:


    2011-10-19 16:02:22 H=(LUISNAVARROPC) [186.36.222.201] rejected MAIL <luisnavarro@hojalateriavivaceta.cl>: Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
    2011-10-19 16:02:22 H=smtp06.bis7.eu.blackberry.com [178.239.85.11] Warning: Sender rate 0.3 / 1h
    2011-10-19 16:02:23 H=exca02.netglobalis.net (outlook01.netglobalis.net) [200.29.1.22] Warning: Sender rate 0.4 / 1h
    2011-10-19 16:02:26 dovecot_login authenticator failed for pc-76-109-104-200.cm.vtr.net (Usuario02PC) [200.104.109.76]: 435 Unable to authenticate at present: authentication socket connection error
    2011-10-19 16:02:27 H=186-105-158-149.baf.movistar.cl (servidor-envios.) [186.105.158.149] rejected MAIL <e.marketing.espacionet@gmail.com>: Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
    2011-10-19 16:02:29 H=mail-yw0-f49.google.com [209.85.213.49] Warning: Sender rate 0.3 / 1h
    2011-10-19 16:02:29 H=push1.mailxmail.com [194.116.240.86] Warning: Sender rate 1.2 / 1h
    2011-10-19 16:02:30 H=push1.mailxmail.com [194.116.240.86] F=<redaccion@novedades.mailxmail.com> temporarily rejected RCPT <ariela@lagocalafquen.com>: error in redirect data: missing or malformed local part (expected word or "<") in ":falla: esa dirección no existe aquÃ****"
    2011-10-19 16:02:30 H=190-20-70-200.baf.movistar.cl (NBMNICA) [190.20.70.200] rejected MAIL <mganga@emprendeltda.cl>: Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
    2011-10-19 16:02:32 H=dmzsmt01.bancochile.cl [200.14.133.22] Warning: Sender rate 1.4 / 1h
    2011-10-19 16:02:33 dovecot_login authenticator failed for pc-63-189-160-190.cm.vtr.net (KENITAPC) [190.160.189.63]: 435 Unable to authenticate at present: authentication socket connection error
    2011-10-19 16:02:33 dovecot_login authenticator failed for 200-50-113-85.static.tie.cl (RICARDOJ) [200.50.113.85]: 435 Unable to authenticate at present: authentication socket connection error
    2011-10-19 16:02:33 no host name found for IP address 111.224.250.245
    2011-10-19 16:02:34 H=mail.neltume.cl [200.54.182.27] Warning: Sender rate 11.6 / 1h
    2011-10-19 16:02:34 H=(advertise-bz.net) [111.224.250.245] Warning: Sender rate 3.6 / 1h
    2011-10-19 16:02:35 dovecot_login authenticator failed for 186-104-96-242.baf.movistar.cl (avalenzuela) [186.104.96.242]: 435 Unable to authenticate at present: authentication socket connection error
    2011-10-19 16:02:37 dovecot_login authenticator failed for pc-76-109-104-200.cm.vtr.net (Usuario02PC) [200.104.109.76]: 435 Unable to authenticate at present: authentication socket connection error


    Why im getting this error from the server? any idea? :s
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    There are several possible reasons for that error message. I suggest opening a ticket with our staff so we may investigate the cause of the problem. You can open a ticket using the following URL:

    Submit A Ticket

    Please post the ticket number here so we may track the issue for you.

    Thank you.
     
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