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5% chance of server freezing when at maildir conversion stage of account restoration!

Discussion in 'E-mail Discussions' started by Valetia, Oct 25, 2006.

  1. Valetia

    Valetia Well-Known Member

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    It doesn't matter if the packaged account is maildir-based or mbox-based.

    Upon reaching the maildir conversion stage of any account restoration (whether from a cpmove file or via the server-to-server transfer interface in WHM), there appears to be a small chance that the server would freeze.

    When this happens we would need to get the data center to reboot the server. After which we would need to terminate the (almost fully restored) account, and proceed to restore it again.

    Anyone else encountered this problem or know why this is happening?
     
  2. ShaneAus

    ShaneAus Member

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    Yes! I did experience this exact issue when restoring a heap of accounts on my server during the maildir conversion stage. I rebooted my server about 5 times because of it.
     
  3. mohit

    mohit Well-Known Member

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    what cpanel versions

    hi,
    what are the versions of cpanel running at both ends ?
    I think they Vary, giving it more chances of making this a compatibility issue

    See ya,
    mohit
     
  4. Valetia

    Valetia Well-Known Member

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    The Cpanel/WHM versions are exactly the same at both ends (WHM 10.8.0 cPanel 10.9.0-R57).

    We always make sure they are the same before making transfers.
     
  5. Valetia

    Valetia Well-Known Member

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    Just a quick bump :cool:
     
  6. Curious Too

    Curious Too Well-Known Member

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    Yes, I experienced this. Turns out I had some bad RAM in my server. The datacenter replaced all of the RAM in the server and I have not had this problem since.
     
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