500 'ALLO': command not understood

white-sox2

Registered
Oct 9, 2011
1
0
51
cPanel Access Level
DataCenter Provider
WHM installed on a server, then created a new test account.

I accessed the CPanel from another domain on another server,and did FullBackup, informing the data:

FTP - Transfer of passive mode
server ip
User
password
port
directory

The FullBackup is generated without problems, and is on the original server, but is not sent to the server you just installed WHMalways comes the message below:

Net::FTP>>> Net::FTP(2.77)
Net::FTP>>> Exporter(5.58)
Net::FTP>>> Net::Cmd(2.29)
Net::FTP>>> IO::Socket::INET(1.29)
Net::FTP>>> IO::Socket(1.29)
Net::FTP>>> IO::Handle(1.25)
Net::FTP=GLOB(0x607e950)<<< 220 gu559 FTP server (MikroTik 5.6) ready
Net::FTP=GLOB(0x607e950)>>> USER [email protected]
Net::FTP=GLOB(0x607e950)<<< 331 Password required for [email protected]
Net::FTP=GLOB(0x607e950)>>> PASS ....
Net::FTP=GLOB(0x607e950)<<< 530 Login incorrect
Net::FTP=GLOB(0x607e950)>>> TYPE I
Net::FTP=GLOB(0x607e950)<<< 530 Please login with USER and PASS
Net::FTP=GLOB(0x607e950)>>> CWD /
Net::FTP=GLOB(0x607e950)<<< 530 Please login with USER and PASS
Net::FTP=GLOB(0x607e950)>>> ALLO 66455944
Net::FTP=GLOB(0x607e950)<<< 500 'ALLO': command not understood
Net::FTP=GLOB(0x607e950)>>> PASV
Net::FTP=GLOB(0x607e950)<<< 530 Please login with USER and PASS
Net::FTP=GLOB(0x607e950)>>> QUIT
Net::FTP=GLOB(0x607e950)<<< 221 Closing

I researched a lot in the last two days, reinstalled WHM, restarted the FTP, I created new accounts to test, but it always gives error, and FullBackup is not sent to the new server.
 
Last edited:

NixTree

Well-Known Member
Aug 19, 2010
413
5
143
Gods Own Country
cPanel Access Level
Root Administrator
Twitter
Hello,

It shows the FTP login is incorrect.

===========
Net::FTP=GLOB(0x607e950)>>> PASS ....
Net::FTP=GLOB(0x607e950)<<< 530 Login incorrect
Net::FTP=GLOB(0x607e950)>>> TYPE I
Net::FTP=GLOB(0x607e950)<<< 530 Please login with USER and PASS
===========

Please put the correct FTP credentials and post us back here if the issue persists.

Thank you,
Nibin.
 

ModServ

Well-Known Member
Oct 17, 2006
337
5
168
Egypt
cPanel Access Level
Root Administrator
Hello,

It shows the FTP login is incorrect.

===========
Net::FTP=GLOB(0x607e950)>>> PASS ....
Net::FTP=GLOB(0x607e950)<<< 530 Login incorrect
Net::FTP=GLOB(0x607e950)>>> TYPE I
Net::FTP=GLOB(0x607e950)<<< 530 Please login with USER and PASS
===========

Please put the correct FTP credentials and post us back here if the issue persists.

Thank you,
Nibin.
That;s right.

@ OP: Let's revise and explain the error

Providing password:
Net::FTP=GLOB(0x607e950)>>> PASS ....
Password is incorrect:
Net::FTP=GLOB(0x607e950)<<< 530 Login incorrect
Despite the password is incorrect it also tries to execute a command:
Net::FTP=GLOB(0x607e950)>>> TYPE I
Answer for that command is to login again with right credentials:
Net::FTP=GLOB(0x607e950)<<< 530 Please login with USER and PASS
Trying again to enter a folder despite the password is wrong:
Net::FTP=GLOB(0x607e950)>>> CWD /
Answer again that the password is incorrect:
Net::FTP=GLOB(0x607e950)<<< 530 Please login with USER and PASS
Commands still can't understand that the credentials is wrong and moving on its way :D, So it sends ALLO to reserve the amount for transferring files (ALLO=ALLOCATE), So the FTP refused to do that because it's not logged in, As a result the ALLO COMMAND IS NOT UNDERSTOOD
Net::FTP=GLOB(0x607e950)<<< 500 'ALLO': command not understood
Conclusion:
Put the correct FTP credentials as stated from nibin.

Hope that simple explanation puts you on the picture.

Thanks,