The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

500 Error opening WHM - Could not fetch uid or gid for root

Discussion in 'General Discussion' started by MrL22, Oct 10, 2009.

  1. MrL22

    MrL22 Active Member

    Joined:
    Jul 11, 2003
    Messages:
    34
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Tamworth, United Kingdom
    Hi Guys,

    I was wondering if anyone could help me with a little problem, I tried logging into whm today and I am getting the following error:

    Code:
    Internal Server Error
    
    Could not fetch uid or gid for : root
          
    cpsrvd/11.24 Server at domain.com
    I looked in the Cpanel error_log file and it says the following:

    Code:
    Could not fetch uid or gid for : rootInternal Error: "GET / HTTP/1.1" Could not fetch uid or gid for : root
    Does anyone know how this can be fixed?

    I am running Centos

    Thanks in advance,

    Richard
     
  2. MrL22

    MrL22 Active Member

    Joined:
    Jul 11, 2003
    Messages:
    34
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Tamworth, United Kingdom
    Sorry, it was me being silly,

    If anyone else comes across this, you can not log into /cpanel as root, you can only log into /whm as root

    Thanks for looking.
     
Loading...

Share This Page