500 Error When Accessing cPanel

[zenefan]

Sorry for my english!
The probleme is next:

I try to enable/activate this option: "User-Feature Manager"
I typed my password to confirm this, and hit the "Enable User-Feature Manager" button.
After this come to this site:

[Removed - Please attach images directly to the thread]

And when I type my cpanel password at the full-featured Contorl Panel box, I get this message:

Internal Server Error 500
No response from subprocess (cpanelphp) subprocess exited with status 2

I called my website's host company, called - Removed -, and they said that this is a main bug of the CPanel, and they asked the company earlier to solve it, but they didn't do this.

What is the problem? Is this really cPanel's mistake, or the host's company? I'm a little confused...
What can I do cPanelMichael?

 

[cPanelMichael]

Hello

I have moved this post into it's own thread. Your hosting company will need to contact us through a support ticket or our forums if they are concerned it's an issue with cPanel. There is not much you can do as an end-user of cPanel to troubleshoot this type of issue.

Thank you.