The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

500 Error When Accessing cPanel

Discussion in 'General Discussion' started by zenefan, Jun 26, 2014.

  1. zenefan

    zenefan Registered

    Joined:
    Jun 26, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Sorry for my english!
    The probleme is next:

    I try to enable/activate this option: "User-Feature Manager"
    I typed my password to confirm this, and hit the "Enable User-Feature Manager" button.
    After this come to this site:

    [Removed - Please attach images directly to the thread]

    And when I type my cpanel password at the full-featured Contorl Panel box, I get this message:

    Internal Server Error 500
    No response from subprocess (cpanelphp) subprocess exited with status 2

    I called my website's host company, called - Removed -, and they said that this is a main bug of the CPanel, and they asked the company earlier to solve it, but they didn't do this. :(

    What is the problem? Is this really cPanel's mistake, or the host's company? I'm a little confused...
    What can I do cPanelMichael?
     
    #1 zenefan, Jun 26, 2014
    Last edited by a moderator: Jun 27, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,294
    Likes Received:
    1,209
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I have moved this post into it's own thread. Your hosting company will need to contact us through a support ticket or our forums if they are concerned it's an issue with cPanel. There is not much you can do as an end-user of cPanel to troubleshoot this type of issue.

    Thank you.
     
    #2 cPanelMichael, Jun 27, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error Accessing cPanel
  1. Melika

    SOLVED HTTP ERROR 500 When Accessing Site by IP

    Melika, Jun 20, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    86
    cPanelMichael
    Jun 21, 2017
  2. tifano

    Errors accessing File Manager on one account

    tifano, Jan 19, 2017, in forum: User Experience
    Replies:
    1
    Views:
    272
    Infopro
    Jan 20, 2017
  3. Jeff Srve

    Permission error accessing Admin/index.php after domain change

    Jeff Srve, Sep 22, 2015, in forum: General Discussion
    Replies:
    2
    Views:
    1,696
    Jeff Srve
    Sep 22, 2015
  4. Dante78

    New Thread Server Error: STATUS: Internal error occurred. Refer to server log for more information.

    Dante78, Jul 24, 2017 at 3:11 AM, in forum: E-mail Discussions
    Replies:
    1
    Views:
    17
    SysSachin
    Jul 24, 2017 at 6:56 AM
  5. Undentifiedz

    New Thread SMTP error from remote mail server after MAIL FROM

    Undentifiedz, Jul 23, 2017 at 8:54 AM, in forum: E-mail Discussions
    Replies:
    0
    Views:
    6
    Undentifiedz
    Jul 23, 2017 at 8:54 AM

Share This Page