500 Internal error after login to whm while updating cpanel

prakashnplink

Active Member
Apr 8, 2014
35
1
8
cPanel Access Level
Root Administrator
Hello,

This is happening twice while executing cpanel update.

Problem:
  1. cronjob triggers upcp script
  2. when we visit https://ip-address/whm we see old interface of whm @2011 (screenshot attached ir old_interface.png)
  3. after it show new interface and after successful login to whm or cpanel you get 500 Internal Error page (ie login_error.png)
  4. checking upcp log /var/cpanel/updatelogs/log.log, it shows normal and updating
  5. why is this happending? am I the only one who is facing such problem?

I have attached the screenshot after login to whm
 

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