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500 internal error and WP re-install

Discussion in 'General Discussion' started by crossfitborder, Mar 11, 2013.

  1. crossfitborder

    crossfitborder Registered

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    I am a website owner and haven't used a web developer.

    Recently my site went down with a 500 internal error for no apparent reason.

    My host keeps referring me to permissions which I believe I have checked. They are unwilling to help any more than they "have done".

    I tried to reinstall wordpress to see if that would solve anything as I am happy to rebuild the website if I can at least access my WP dashboard...

    I did the reinstall and this came up

    Warning: system() has been disabled for security reasons in /tmp/cpanel_phpengine.1363047192.733298PwKXzaukMS on line 1611

    Warning: system() has been disabled for security reasons in /tmp/cpanel_phpengine.1363047192.733298PwKXzaukMS on line 1623
     
  2. mtylerb

    mtylerb Well-Known Member

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    Have you checked your .htaccess file for options like:

    Option followSymLinks

    You might want to comment those out (# in front of the line), those are usually the cause of a 500 error on my server.
     
  3. NixTree

    NixTree Well-Known Member

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    The "system() has been disabled" message states that PHP system() call is disable on that server. But that won't cause 500 error AFAIK; that can result in a blank page if your app use that function. 500 error can be cause due to variety of reasons; ask your host support to get you the error log enties associated with 500 error of your server and post it here. The error message can provide an insight on "what the issue is". If there is no help from them to resolve this issue at all...weel it is the time for you to search for a new host.
     
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