500 Internal Server Error on all newly created account

KennyMW

Member
Jan 6, 2008
6
0
51
When I create a new account on WHM, the new account has a default "public_html" directory which permission is 750.

The permission doesn't allow my users to access php files and server returned "500 Internal Server Error".

I have to manually change the permission of "public_html" to 755 and php scripts is working after that.

My php handler for Apache is suphp, what can I do to solve the 500 error without manually chmod "public_html"?


Thanks in advance :)
 
Last edited:

maxstudios

Member
Dec 1, 2003
16
0
151
Hi,

I am currently experiancing this issue aswell and for some reason every time i do a cpanel update it knocks all sites off with a 500 internal server error.

This server is running centos 5 and i must say we havnt had this issue anywhere else.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Hi,

I am currently experiancing this issue aswell and for some reason every time i do a cpanel update it knocks all sites off with a 500 internal server error.

This server is running centos 5 and i must say we havnt had this issue anywhere else.
I recommend you let our technical analysts take a look at your server. You can do this by submitting a support request.