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500 Internal Server Error on all newly created account

Discussion in 'General Discussion' started by KennyMW, Jan 6, 2008.

  1. KennyMW

    KennyMW Member

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    When I create a new account on WHM, the new account has a default "public_html" directory which permission is 750.

    The permission doesn't allow my users to access php files and server returned "500 Internal Server Error".

    I have to manually change the permission of "public_html" to 755 and php scripts is working after that.

    My php handler for Apache is suphp, what can I do to solve the 500 error without manually chmod "public_html"?


    Thanks in advance :)
     
    #1 KennyMW, Jan 6, 2008
    Last edited: Jan 6, 2008
  2. maxstudios

    maxstudios Member

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    Hi,

    I am currently experiancing this issue aswell and for some reason every time i do a cpanel update it knocks all sites off with a 500 internal server error.

    This server is running centos 5 and i must say we havnt had this issue anywhere else.
     
    #2 maxstudios, Nov 6, 2008
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    I recommend you let our technical analysts take a look at your server. You can do this by submitting a support request.
     
    #3 cPanelDavidG, Nov 10, 2008
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