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500 internal server error with SSL

Discussion in 'General Discussion' started by aprillia99, Dec 12, 2012.

  1. aprillia99

    aprillia99 Registered

    Dec 12, 2012
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    I recently set up a SSL on my site. since i have i get a 500 internal server error on the HTTPS:// of my site. looking into the prob i see the logs are saying there is a error
    SoftException in Application.cpp:422: Mismatch between target UID (99) and UID (503) of file
    This error with research i found out its because something was changed to "nobody" where i need to be my username in the httpd.conf. So have SSH into my server but for the life of me i can figure out how to get to where i need to be to edit the info.

    Any help would be great :)
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    The best solution to this problem is to obtain a dedicated IP address for any account that you plan to install a SSL Certificate on. If you are unable to obtain a dedicated IP address, you can install one certificate under the "nobody" username. The following thread includes steps to take to ensure there are no errors when using suPHP and a shared certificate:

    suPHP and SSL Certificate under "nobody" user

    Thank you.
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