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500 internal server error

Discussion in 'General Discussion' started by webs20112, May 9, 2012.

  1. webs20112

    webs20112 Registered

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    My cpanel account i was checked all permission but not working !!!!!!!! giving this error
    another thing is

    cgi-bin folder contain files which are not included as default
    --------------------------------------------------------
    1.cgiecho
    2.randhtml
    3.cgiemail
    4.entropybanner.cgi

    another folder creates
    ----------------------
    scgi-bin

    THERE IS ANY CHANCE TO SOLVE THIS PROBLEM BY DELETEING AND RECREATING ACCOUNT


    [Wed May 09 18:02:59 2012] [error] [client 117.199.196.208] File does not exist: /home/yourclas/public_html/500.shtml
    [Wed May 09 18:02:59 2012] [error] [client 117.199.196.208] SoftException in Application.cpp:601: Directory "/home/yourclas/public_html" is writeable by group
    [Wed May 09 18:02:53 2012] [error] [client 117.199.196.208] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 18:02:53 2012] [error] [client 117.199.196.208] File does not exist: /home/yourclas/public_html/install.php
    [Wed May 09 18:02:39 2012] [error] [client 117.199.196.208] File does not exist: /home/yourclas/public_html/500.shtml
    [Wed May 09 18:02:39 2012] [error] [client 117.199.196.208] SoftException in Application.cpp:601: Directory "/home/yourclas/public_html" is writeable by group
    [Wed May 09 18:02:36 2012] [error] [client 117.199.196.208] File does not exist: /home/yourclas/public_html/500.shtml
    [Wed May 09 18:02:36 2012] [error] [client 117.199.196.208] SoftException in Application.cpp:601: Directory "/home/yourclas/public_html" is writeable by group
    [Wed May 09 18:01:33 2012] [crit] [client 117.199.196.208] (13)Permission denied: /home/yourclas/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Wed May 09 18:01:33 2012] [crit] [client 117.199.196.208] (13)Permission denied: /home/yourclas/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Wed May 09 18:01:13 2012] [crit] [client 117.199.196.208] (13)Permission denied: /home/yourclas/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Wed May 09 18:01:13 2012] [crit] [client 117.199.196.208] (13)Permission denied: /home/yourclas/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Wed May 09 18:01:08 2012] [crit] [client 117.199.196.208] (13)Permission denied: /home/yourclas/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Wed May 09 18:01:08 2012] [crit] [client 117.199.196.208] (13)Permission denied: /home/yourclas/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
    [Wed May 09 17:49:25 2012] [error] [client 117.199.196.208] File does not exist: /home/yourclas/public_html/500.shtml, referer: OSClass » Error
    [Wed May 09 17:49:25 2012] [error] [client 117.199.196.208] SoftException in Application.cpp:256: File "/home/yourclas/public_html/oc-includes/osclass/install.php" is writeable by group, referer: OSClass » Error
    [Wed May 09 17:38:54 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 17:38:54 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/classes
    [Wed May 09 17:38:54 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 17:38:54 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/vehicles
    [Wed May 09 17:38:52 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 17:38:52 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/for-sale
    [Wed May 09 17:38:51 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 17:38:51 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/for-sale
    [Wed May 09 17:38:51 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 17:38:51 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/vehicles
    [Wed May 09 17:38:50 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 17:38:50 2012] [error] [client 199.187.122.98] File does not exist: /home/yourclas/public_html/classes
    [Wed May 09 16:56:07 2012] [error] [client 66.249.71.150] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 16:56:07 2012] [error] [client 66.249.71.150] File does not exist: /home/yourclas/public_html/wp-includes
    [Wed May 09 14:41:55 2012] [error] [client 157.55.116.47] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 14:41:55 2012] [error] [client 157.55.116.47] File does not exist: /home/yourclas/public_html/sitemap.xml
    [Wed May 09 14:29:09 2012] [error] [client 207.46.204.243] File does not exist: /home/yourclas/public_html/404.shtml
    [Wed May 09 14:29:09 2012] [error] [client 207.46.204.243] File does not exist: /home/yourclas/public_html/category






    HELP ME GUYS MY WEBHOSTING PROVIDER NOT ABLE TO SOLVE ................IT WAS ABOUT 2 WEEKS MY DOMAIN IS DOWN.


    THANX FOR YOUR SUPPORT IN ADVANCE.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    If you want to have your host remove the account and recreate it, you could do so. Your host really is the only one who can conclusively troubleshoot the issue, since they have backend access to the server itself.

    If you are using .htaccess entries, a setting in your .htaccess could cause an internal server error. Try moving the .htaccess file to see if that fixes it. You've already said the permissions and ownership are correct, so .htaccess it the next likely possible cause.

    Otherwise, ensure /home/username/public_html itself is username:nobody where username is your cPanel username. While the contents inside public_html would need to be username:username typically, the top level folder would have nobody as the group.
     
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