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500 internal server error

Discussion in 'General Discussion' started by crossfitborder, Mar 6, 2013.

  1. crossfitborder

    crossfitborder Registered

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    I'm sure you guys get heaps of these, I cannot access my website domain.com

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@domain.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I went into my error log and here are the most recent lines

    [Thu Mar 07 10:24:21 2013] [error] [client 165.228.245.59] File does not exist: /home/crossfit/public_html/500.shtml
    [Thu Mar 07 10:24:21 2013] [error] [client 165.228.245.59] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/crossfit/public_html/index.php
    [Thu Mar 07 10:23:52 2013] [error] [client 101.162.212.5] File does not exist: /home/crossfit/public_html/500.shtml
    [Thu Mar 07 10:23:09 2013] [error] [client 101.162.212.5] File does not exist: /home/crossfit/public_html/500.shtml
    [Thu Mar 07 10:23:09 2013] [error] [client 101.162.212.5] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/crossfit/public_html/index.php
    [Thu Mar 07 10:21:31 2013] [error] [client 101.162.212.5] File does not exist: /home/crossfit/public_html/404.shtml
    [Thu Mar 07 10:21:31 2013] [error] [client 101.162.212.5] File does not exist: /home/crossfit/public_html/comments
    [Thu Mar 07 10:19:32 2013] [error] [client 66.249.74.223] File does not exist: /home/crossfit/public_html/500.shtml
    [Thu Mar 07 10:19:32 2013] [error] [client 66.249.74.223] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/crossfit/public_html/index.php

    ANy ideas?
     
    #1 crossfitborder, Mar 6, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    The primary error message I notice is:

    There are several potential causes for this problem. One potential issue could be memory limits imposed in the Apache configuration file. Try running this command:

    Code:
    # grep RLimitMEM /usr/local/apache/conf/httpd.conf
    You may see an output such as:

    Code:
    RLimitMEM 149339477
    If so, try disabling or removing the line in the httpd.conf file, and restarting Apache. Check to see if the issue still persists, and then run the Apache distiller to preserve the change if you find it resolved the issue.

    Thank you.
     
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    #2 cPanelMichael, Mar 7, 2013
  3. crossfitborder

    crossfitborder Registered

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    I'm completely lost! Sorry, I'm not very familiar with any of this stuff.
     
    #3 crossfitborder, Mar 10, 2013
  4. PlotHost

    PlotHost Well-Known Member

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    I see you are a Website Owner. Contact your host and tell them about Michael's post.
     
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    #4 PlotHost, Mar 10, 2013
  5. crossfitborder

    crossfitborder Registered

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    At least you are being helpful!

    My host keeps telling me to check my permissions and referring me to the same page... I've checked permissions and none are set to 700.

    I tried reinstalling Wordpress through fantastico and this came up:

    Warning: system() has been disabled for security reasons in /tmp/cpanel_phpengine.1362957998.439014LC9Z0HlOFW on line 1611

    Warning: system() has been disabled for security reasons in /tmp/cpanel_phpengine.1362957998.439014LC9Z0HlOFW on line 1623
     
    #5 crossfitborder, Mar 10, 2013
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    #6 Infopro, Mar 12, 2013
  7. Nishant80

    Nishant80 Well-Known Member

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    Did you check if your /tmp directory is full?
     
    #7 Nishant80, Mar 12, 2013
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