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500 Internal Server Error

Discussion in 'General Discussion' started by Akhil K Aniyan, Dec 5, 2013.

  1. Akhil K Aniyan

    Akhil K Aniyan Registered

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    Hi.

    I'm on a shared hosting. Now my all sites are offline.

    Causing full Virtual Memory Usage!! 4000 / 4000 MB

    Error log provided by hosting:

    Code:
    [Fri Dec 06 08:55:57 2013] [error] [client 23.89.241.15] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/sparkyh1/public_html/domain.com/index.php, referer: http://www.domain.com/support/forum/android-application-support/
[Fri Dec 06 08:55:57 2013] [error] [client 23.89.241.15] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/sparkyh1/public_html/domain.com/index.php, referer: http://www.domain.com/support/forum/android-application-support/
[Fri Dec 06 08:55:49 2013] [error] [client 69.162.74.220] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/sparkyh1/public_html/domain.com/index.php
[Fri Dec 06 08:55:49 2013] [error] [client 69.162.74.220] (12)Cannot allocate memory: couldn't create child process: /opt/suphp/sbin/suphp for /home/sparkyh1/public_html/domain.com/wp-cron.php
    Check my website: - Removed -

    Now,the hosting support says that,

    I don't have a programmer. Please help me to fix this issue.

    Thanks.
     
    #1 Akhil K Aniyan, Dec 5, 2013
    Last edited by a moderator: Dec 6, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    Could you check with your hosting provider to see if they memory limits imposed on individual accounts? The output you provided suggests the installation of a product such as Cloud Linux on your system. They may need to increase the memory available to your account, or confirm to you that your account reached it's limit.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Dec 6, 2013
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