Ahmed Hany

Member
Apr 8, 2016
16
0
1
Egypt
cPanel Access Level
Root Administrator
Hello ,

I'm receiving this error today:

Internal Server Error
500

No response from subprocess (whostmgr (whostmgr)): The subprocess reported error number 72057594037927935 when it ended. The process dumped a core file.
cpsrvd Server at

I've another vps's is working on the main server i've but this one is not working!

Any help please ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Could you let us know the output to /usr/local/cpanel/logs/error_log when encountering this error message?

Thank you.
 

Shahbaz Ahmed

Registered
Jan 22, 2018
4
0
1
Pakistan
cPanel Access Level
Root Administrator
I am also getting the error. Please see the attached image.

Code:
Cpanel::Exception::IO::FileCreateError/(XID az3au6) The system failed to create the file “/var/cpanel/sessions/raw/:ZhkvB82fGnTKvnML.lock” (as [asis,EUID]: 0, [asis,EGID]: 0) because of the following error: No space left on device
 at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336.
- Removed -

I am stuck with it. The help is appreciated. :)
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Cpanel::Exception::IO::FileCreateError/(XID az3au6) The system failed to create the file “/var/cpanel/sessions/raw/:ZhkvB82fGnTKvnML.lock” (as [asis,EUID]: 0, [asis,EGID]: 0) because of the following error: No space left on device
Hello,

This shows the server or a partition is out of available disk space or inodes. You can use the following commands to verify if that's the case:

Code:
df -h
df -i
More information on how to verify what's taking up the space is available at:

How to Manage your Hard Drive Space - cPanel Knowledge Base - cPanel Documentation

Thank you.
 

Shahbaz Ahmed

Registered
Jan 22, 2018
4
0
1
Pakistan
cPanel Access Level
Root Administrator
Hi,

Thanks for your reply.

Solved the issue by increasing the disk size. Can you please let me know how to remove email log which too huge and occupied about 200GB. This log is in different cpanel accounts. Is there any single command to remove all the log and also I want to stop logging.

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello,

Could you verify which specific log file you are referring to?

Thank you.