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500 Internal Server Error

Discussion in 'General Discussion' started by Ahmed Hany, Dec 11, 2017.

  1. Ahmed Hany

    Ahmed Hany Member

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    Hello ,

    I'm receiving this error today:

    Internal Server Error
    500

    No response from subprocess (whostmgr (whostmgr)): The subprocess reported error number 72057594037927935 when it ended. The process dumped a core file.
    cpsrvd Server at

    I've another vps's is working on the main server i've but this one is not working!

    Any help please ?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you let us know the output to /usr/local/cpanel/logs/error_log when encountering this error message?

    Thank you.
     
  3. Shahbaz Ahmed

    Shahbaz Ahmed Registered

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    I am also getting the error. Please see the attached image.

    Code:
    Cpanel::Exception::IO::FileCreateError/(XID az3au6) The system failed to create the file “/var/cpanel/sessions/raw/:ZhkvB82fGnTKvnML.lock” (as [asis,EUID]: 0, [asis,EGID]: 0) because of the following error: No space left on device
     at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336.
    - Removed -

    I am stuck with it. The help is appreciated. :)
     
    #3 Shahbaz Ahmed, Jan 22, 2018
    Last edited by a moderator: Jan 22, 2018
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Please attach images to your posts, do not link to them.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This shows the server or a partition is out of available disk space or inodes. You can use the following commands to verify if that's the case:

    Code:
    df -h
    df -i
    More information on how to verify what's taking up the space is available at:

    How to Manage your Hard Drive Space - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
  6. Shahbaz Ahmed

    Shahbaz Ahmed Registered

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    Hi,

    Thanks for your reply.

    Solved the issue by increasing the disk size. Can you please let me know how to remove email log which too huge and occupied about 200GB. This log is in different cpanel accounts. Is there any single command to remove all the log and also I want to stop logging.

    Thanks
     
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you verify which specific log file you are referring to?

    Thank you.
     
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