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500 Internal Server Error

Discussion in 'General Discussion' started by Franklin237, May 10, 2018.

  1. Franklin237

    Franklin237 Registered

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    Hello my friend
    urgent urgent
    I have the same problem.I can not connect to my cpanel please help me please

    Internal Server Error
    500

    Undefined subroutine &Cpanel::Config::Session::session_dirs called at /usr/local/cpanel/Cpanel/Session/SinglePurge.pm line 73.
     

    Attached Files:

    #1 Franklin237, May 10, 2018
    Last edited by a moderator: May 11, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst
    Staff Member

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    Hi,

    I believe this may be related to an internal case we have open currently CPANEL-20378 but in order to confirm that I'd need a bit more information.

    Do you have root access to the server? If so can you access via CLI and run the following:

    Code:
    exim -bpc
    Code:
    ps faux |grep upcp
    Please reply with the output.

    Thanks!
     
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