kondas

Registered
Feb 18, 2019
1
0
1
Accra
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Root Administrator
Please any help to troubleshoot my client website
(Service Unavailable)

I installed a zip compression plugin on the website through wp-admin dashboard and I'm not able to access the site anymore either through and this message shows.


The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.w

website - Removed -
 
Last edited by a moderator:

shaun

Well-Known Member
PartnerNOC
Verifed Vendor
Nov 9, 2001
708
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San Clemente, Ca
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DataCenter Provider
Twitter
You could try using wp-cli to see if you can disable or delete that plugin.

Change into the accounts home dir
Code:
cd /home/useracct/
Download wp-cli
Code:
wget https://raw.githubusercontent.com/wp-cli/builds/gh-pages/phar/wp-cli.phar -O wp-cli
chmod 755 wp-cli
Change into accounts wordpress dir
Code:
cd public_html/wordpress
List installed plugins
Code:
/home/useracct/wp-cli plugin list
Deactivate Plugin
Code:
/home/useracct/wp-cli plugin deactivate <PLUGIN NAME>
Delete Plugin
Code:
/home/useracct/wp-cli plugin delete <PLUGIN NAME>
Hope that helps.