535 auth failure for sending emails

iCARus

Well-Known Member
Apr 8, 2003
113
0
166
Hello.

We are getting errors for some accoutns that they can recieve emails but sending is not possible.
Error that we get are:
2004-10-27 12:54:40 fixed_login authenticator failed for (ma****) [193.XXX.XX.XX]: 535 Incorrect authentication data ([email protected])
I think this is problem with all those domain taht where transfer as WHM -> WHM way.

Any fix or suggestion what this could be ?

Thanks.
 

sigep739

Well-Known Member
Feb 16, 2004
79
0
156
fixed...

Figured out how to fix it. Log into CPANEL and go to manage accounts. Find the mail account that is not working and go to change password. You can even change the password to the same password.. it doesnt matter. But when you click save, it will work again.
 

lloyd_tennison

Well-Known Member
Mar 12, 2004
698
1
168
I found what the problem is, but do not know why /scripts/mailperm does not fix it.

File "shadow" should be user.mail, and is user.user for owner group. /home/usernamer/etc AND /home/username/etc/domaim.name/

Maybe some better programmer than me can find how to fix mailperm or write something that will fix problem.
 

cyon

Well-Known Member
PartnerNOC
Jan 15, 2003
320
0
241
lloyd_tennison said:
I found what the problem is, but do not know why /scripts/mailperm does not fix it.

File "shadow" should be user.mail, and is user.user for owner group. /home/usernamer/etc AND /home/username/etc/domaim.name/

Maybe some better programmer than me can find how to fix mailperm or write something that will fix problem.
thank you very much! I nearby got crazy on searching a solution and you helped me out now.
the problem appeard after moving an account between whm -> whm as iCARus said
 

NiN

Active Member
Apr 30, 2003
29
0
151
Braga, Portugal
I think that a simple:

# chown .mail /home/*/etc/*/shadow
# chown .mail /home/*/etc/shadow*

should fix it :)