Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

550 5.7.1 Message was rejected due to classification as Spam mail.

Discussion in 'E-mail Discussion' started by Ivo Danic, Mar 3, 2016.

  1. Ivo Danic

    Ivo Danic Active Member

    Joined:
    Dec 1, 2015
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    México
    cPanel Access Level:
    Root Administrator
    Hi!

    I've a problem, when im try to send a mail. This is the message that returns me:

    aline.gomez@example.com.mx

    host mail.example.com.mx [50.22.xx.x]

    SMTP error from remote mail server after end of data:

    550 5.7.1 Central Outbound SMTP Cluster said the message was rejected due to classification as Spam mail.

    Somebody knows whats the problem? Thanks for all by the way
     
    #1 Ivo Danic, Mar 3, 2016
    Last edited by a moderator: Mar 5, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Mar 7, 2016
  3. Ivo Danic

    Ivo Danic Active Member

    Joined:
    Dec 1, 2015
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    México
    cPanel Access Level:
    Root Administrator
    Hi, I checked my IP into black list and doesnt have any problem. The IP is of my VPS so i've more accounts into the server, so i try to send a mail to the same person and dont make any error. Only a with my domain (dmlink.com.mx) happens the issue. Any idea of what is happening
     
    #3 Ivo Danic, Mar 7, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Were you able to review the document referenced in my previous post and verify you are following all of those guidelines?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Mar 8, 2016
  5. Ivo Danic

    Ivo Danic Active Member

    Joined:
    Dec 1, 2015
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    México
    cPanel Access Level:
    Root Administrator
    Yeap i reviewed the document, but is not the server, cuse i send an email from a differnt account (in the same server) and i dont recive any mail with "Mail Delivery System " error. Only when i send mails from domain.com.mx recived this kind of errros. Any idea?
     
    #5 Ivo Danic, Mar 8, 2016
    Last edited by a moderator: Mar 8, 2016
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    It's possible the remote mail servers are blocking that specific domain name. You may have to contact the individual remote mail servers to determine why they are marking these messages as SPAM if you are following all of the guidelines. For example, Google offers this page:

    Troubleshooting for bulk email senders - Gmail Help

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Mar 8, 2016
  7. Ivo Danic

    Ivo Danic Active Member

    Joined:
    Dec 1, 2015
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    México
    cPanel Access Level:
    Root Administrator
    But theres something Funny, Hehehe some times when i send mail and doesnt make any error. Any idea?
     
    #7 Ivo Danic, Mar 8, 2016
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    The error message you provided suggests the remote mail server is rejecting your message. Thus, it's possible they reject your messages temporarily, but it's still an issue you should address through them if you have verified your server is following the bulk sender guidelines.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 cPanelMichael, Mar 9, 2016
  9. Ivo Danic

    Ivo Danic Active Member

    Joined:
    Dec 1, 2015
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    México
    cPanel Access Level:
    Root Administrator
    Thanks for all the error doesnt appear again, it seems the error was the other server. : )
     
    #9 Ivo Danic, Mar 30, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Message rejected classification
  1. thepaperdragon

    Mail delivery failed: returning message to sender

    thepaperdragon, Oct 16, 2018 at 12:22 AM, in forum: E-mail Discussion
    Replies:
    3
    Views:
    67
    Sky Media
    Oct 18, 2018 at 4:42 AM
  2. ad682005

    Messages get automatically deleted from exim queue without retry

    ad682005, Sep 30, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    88
    cPanelLauren
    Oct 4, 2018
  3. whmuser714

    Sign generated bounce messages

    whmuser714, Sep 8, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    117
    whmuser714
    Sep 14, 2018
  4. infocenter

    Relay SMTP messages to Office 365 / Smart Host

    infocenter, Sep 7, 2018, in forum: E-mail Discussion
    Replies:
    8
    Views:
    268
    cPanelMichael
    Sep 17, 2018
  5. rorisang

    Mail delivery failed: returning message to sender

    rorisang, Sep 5, 2018, in forum: E-mail Discussion
    Replies:
    7
    Views:
    322
    cPanelLauren
    Sep 7, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice