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550 Administrative prohibition

Discussion in 'E-mail Discussion' started by C4talyst, Oct 12, 2010.

  1. C4talyst

    C4talyst Well-Known Member

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    I have a fresh cPanel install on a new server w/ one domain added. I have setup one email account for said domain and am trying to send an email from it using Squirrelmail. I cannot send or receive emails and am getting the following error in Squirrelmail:

    Requested action not taken: mailbox unavailable
    550 Administrative prohibition

    The server has a correct PTR record...any thoughts on this? I searched the forum before posting...didn't find much.
     
  2. C4talyst

    C4talyst Well-Known Member

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    Issue resolved after cPanel support pointed out we had a stale DNSBL in our Exim config...was causing mail timeouts.
     

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