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550 Administrative prohibition

Discussion in 'General Discussion' started by headout, Aug 29, 2006.

  1. headout

    headout Well-Known Member

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    I get a 550 Administrative prohibition message.
    /var/log/exim/mainlog tells me this:
    Code:
    2006-08-29 18:27:27 SMTP connection from [XXX.96.167.231]:61403 I=[XXX.189.9.5]:25 (TCP/IP connection count = 1)
    2006-08-29 18:27:32 1GI6Qk-000Keh-Tl failed to open DB file /var/spool/exim/db/wait-remote_smtp: Inappropriate file type or format
    2006-08-29 18:27:32 1GI6Qk-000Keh-Tl ** emailA@address.ext F=<emailB@address.ext> P=<emailB@address.ext> R=lookuphost T=remote_smtp: SMTP error from remote mail server after RCPT TO:<emailA@address.ext>: host mx.address.ext [XXX.51.130.42]: 550 Administrative prohibition
    2006-08-29 18:27:32 cwd=/var/spool/exim 7 args: /usr/local/sbin/exim -t -oem -oi -f <> -E1GI6Qk-000Keh-Tl
    2006-08-29 18:27:32 1GI6R2-000Kg7-MW <= <> R=1GI6Qk-000Keh-Tl U=mailnull P=local S=108152 T="Mail delivery failed: returning message to sender" from <> for emailB@address.ext
    2006-08-29 18:27:32 1GI6Qk-000Keh-Tl Completed QT=18s
    2006-08-29 18:27:32 cwd=/var/spool/exim 3 args: /usr/local/sbin/exim -Mc 1GI6R2-000Kg7-MW
    2006-08-29 18:27:32 cwd=/tmp 2 args: /usr/sbin/sendmail -bS
    2006-08-29 18:27:32 SMTP connection from userB
    
    I'm not sure where my problem is. This doesn't soung too good:
    1GI6Qk-000Keh-Tl failed to open DB file /var/spool/exim/db/wait-remote_smtp: Inappropriate file type or format.

    Can anybody give a me a clue? Tried the search, and specified on searching on this error, but couldn't find a good solution.
     
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Try this:

    service chkservd stop
    service exim stop
    rm -fv /var/spool/exim/db/*
    service exim start
    service chkservd start


    The next email through will then recreate those files in the db/ directory.
     
  3. headout

    headout Well-Known Member

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    Thanks. That solved one issue.
    Code:
    2006-08-29 21:54:19 1GI9eo-000Pv5-NS ** emailA@address.extl F=<emailB@address.ext> P=<emailB@address.ext> R=lookuphost T=remote_smtp: SMTP error from remote mail server after RCPT TO:<emailA@address.ext>: host mx.address.ext [XXX.51.146.42]: 550 Administrative prohibition
    2006-08-29 21:54:19 cwd=/var/spool/exim 7 args: /usr/local/sbin/exim -t -oem -oi -f <> -E1GI9eo-000Pv5-NS
    2006-08-29 21:54:19 1GI9f9-000PvY-OE <= <> R=1GI9eo-000Pv5-NS U=mailnull P=local S=108152 T="Mail delivery failed: returning message to sender" from <> for emailB@address.ext
    2006-08-29 21:54:19 cwd=/var/spool/exim 3 args: /usr/local/sbin/exim -Mc 1GI9f9-000PvY-OE
    2006-08-29 21:54:19 1GI9eo-000Pv5-NS Completed QT=21s
    2006-08-29 21:54:19 cwd=/tmp 2 args: /usr/sbin/sendmail -bS
    2006-08-29 21:54:19 SMTP connection from userB
    2006-08-29 21:54:24 1GI9f9-000Pve-Sf <= serB@s01.hostname.ext U=userB P=local-bsmtp S=108556 id=E1GI9f9-000PvY-OE@s01.hostname.ext T="Mail delivery failed: returning message to sender" from <userB@s01.hostname.ext> for emailA@address.ext
    2006-08-29 21:54:24 cwd=/var/spool/exim 3 args: /usr/local/sbin/exim -Mc 1GI9f9-000Pve-Sf
    2006-08-29 21:54:24 1GI9f9-000Pve-Sf => info <emailB@address.ext> F=<userB@s01.hostname.ext> P=<userB@s01.hostname.ext> R=virtual_user T=virtual_userdelivery S=108726 QT=5s DT=0s
    2006-08-29 21:54:24 1GI9f9-000Pve-Sf Completed QT=5s
    2006-08-29 21:54:24 1GI9f9-000PvY-OE => info <emailB@address.ext> F=<> P=<> R=virtual_sa_user T=virtual_sa_userdelivery S=108405 QT=5s DT=5s
    2006-08-29 21:54:24 1GI9f9-000PvY-OE Completed QT=5s
    The issue with the 550 message: i don't see the clue nor an error to investigate.
     
  4. headout

    headout Well-Known Member

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    Okay, solved: the customer informed me with an incorrect emailaddress :D That was the problem and cleared iout the 550 message.
     

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