550 invalid DNS A/AAAA resource record

Tripolis

Active Member
Sep 29, 2012
44
0
6
cPanel Access Level
Website Owner
Hello !!

I have a problem with mails from root.
Mails come in and come out all is okay.
But messages from root to other mail services ( 1und1 )
Comes with:
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

SMTP error from remote mail server after MAIL FROM:<[email protected]> SIZE=2210:
host mx01.kundenserver.de [212.227.17.191]: 550-Requested action not taken:
mailbox unavailable
550 invalid DNS A/AAAA resource record
I look in whm and i cant see a problem with it.
All ip setup is correctly
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Do you have your root alerts sent out to a remote email address in "WHM Home » Server Contacts » Edit System Mail Preferences"? If so, use an email address that is hosted locally on the server instead, and forward that email to a remote address if necessary. Sometimes remote mail servers will not accept email from addresses that do not exist as full email accounts.

Thank you.
 

Tripolis

Active Member
Sep 29, 2012
44
0
6
cPanel Access Level
Website Owner
Hey, sorry for late answer...
I have forward the adress but the forwarder not work....
In Horde i see it and on my forwarder the mails are missing.
Automatical is change for mails

This effect is after changing the server.
Before all is correctly work...
Dawn ;)
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
21
143
cPanel Access Level
Root Administrator
Twitter
Hello,

Your access is listed as Website Owner. Do you have your own server? If not, you probably need to contact your provider for more assistance. If you do have your own server (and have root access), feel free to open a support ticket using the link my my signature.