Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

550-Previous (cached) callout verification

Discussion in 'E-mail Discussion' started by herberwz, Aug 23, 2012.

  1. herberwz

    herberwz Registered

    Joined:
    Aug 23, 2012
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Please help me... I have the following error when someone outside my network sends e-mail to my network.

    I'm sorry to inform you that the message below could not be delivered.
    When delivery was attempted, the following error was returned.


    <mwale@yyy.zm>: host mail.yyy.zm[nn.nnn.n.nn] said: 550-Verification
    failed for <xxx@xxx.zm> 550-Previous (cached) callout verification
    failure 550 Sender verify failed (in reply to RCPT TO command)
     
    #1 herberwz, Aug 23, 2012
    Last edited: Aug 24, 2012
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,609
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Do you have Sender Verification Callouts set to "On" in WHM > Exim Configuration Manager > Basic Editor > Mail tab? If you do, change to the default "Off" and save that area.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. herberwz

    herberwz Registered

    Joined:
    Aug 23, 2012
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    now receiving thanx a lot. > Mail tab default button was "ON".
     
    #3 herberwz, Aug 24, 2012
    Last edited: Aug 24, 2012
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice