550-"The recipient cannot be verified..." [moved]

Spycat

Member
May 24, 2006
6
0
151
Hello,
Having trouble sending e-mail TO my cPanel-powered account.
I get this message:

70.84.202.52 does not like recipient.
Remote host said: 550-"The recipient cannot be verified. Please check
all recipients of this
550 message to verify they are valid."
Giving up on 70.84.202.52.


Also, a php form processor I have on my page does not send (altho no error message occurs)

I have done a search here for the answer, and they almost always refer to the "exim" file.
I have looked all around but I do not have it.
I got cPanel via a web hosting package I purchased. That is, I did not download it and install it myself, the web hosting company did.

Here are some particulars:
cPanel Build: 10.8.1-STABLE 114
Theme cPanel X v2.5.0

These are the directories/files I have coming off of Root:

.cpanel-datastore
.fantasticodata
.htpasswds
.spamassassin
.sqmaildata
.trash
etc
mail
public_ftp
public_html
tmp
www
Create New File
.bash_logout0
.bash_profile0
.bashrc0
.contactemail0
.lastlogin0
.mailboxlist0
.spamkey0
--
Also, I do not have any e-mail filtering, boxtrapper, or spam assassin stuff active.
Is there anything I can do myself, or will I have to have the dude I bought the hosting package from fix it?

Thanks,
Rick
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,462
25
473
Go on, have a guess
This are really all questions that you need to ask your web hosting provider about as only a user with root shell access can investigate the email problems.
 

Spycat

Member
May 24, 2006
6
0
151
Ok Jonathan; I suspected that might indeed be the case, but I wanted to check to see if an easier solution (that would be "me") might exist.
Thanks, I will e-mail my host provider about this.

Rick