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550-"The recipient cannot be verified..." [moved]

Discussion in 'General Discussion' started by Spycat, May 24, 2006.

  1. Spycat

    Spycat Member

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    Hello,
    Having trouble sending e-mail TO my cPanel-powered account.
    I get this message:

    70.84.202.52 does not like recipient.
    Remote host said: 550-"The recipient cannot be verified. Please check
    all recipients of this
    550 message to verify they are valid."
    Giving up on 70.84.202.52.


    Also, a php form processor I have on my page does not send (altho no error message occurs)

    I have done a search here for the answer, and they almost always refer to the "exim" file.
    I have looked all around but I do not have it.
    I got cPanel via a web hosting package I purchased. That is, I did not download it and install it myself, the web hosting company did.

    Here are some particulars:
    cPanel Build: 10.8.1-STABLE 114
    Theme cPanel X v2.5.0

    These are the directories/files I have coming off of Root:

    .cpanel-datastore
    .fantasticodata
    .htpasswds
    .spamassassin
    .sqmaildata
    .trash
    etc
    mail
    public_ftp
    public_html
    tmp
    www
    Create New File
    .bash_logout0
    .bash_profile0
    .bashrc0
    .contactemail0
    .lastlogin0
    .mailboxlist0
    .spamkey0
    --
    Also, I do not have any e-mail filtering, boxtrapper, or spam assassin stuff active.
    Is there anything I can do myself, or will I have to have the dude I bought the hosting package from fix it?

    Thanks,
    Rick
     
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    This are really all questions that you need to ask your web hosting provider about as only a user with root shell access can investigate the email problems.
     
  3. Spycat

    Spycat Member

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    Ok Jonathan; I suspected that might indeed be the case, but I wanted to check to see if an easier solution (that would be "me") might exist.
    Thanks, I will e-mail my host provider about this.

    Rick
     

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