553 Sorry, that domain isn't in my list of allowed rcpthosts.

livebait

Registered
Mar 27, 2007
1
0
151
I'm running a server and one of my clients has complained that they are recieving several messages with the error

553 Sorry, that domain isn't in my list of allowed rcpthosts.

This has only started happening in the last week or so and no updates have been made to cpanel that I am aware of.

Checking the mail queue I can see a message to me from the cpanel update script that has been rejected as well

[email protected]
SMTP error from remote mail server after RCPT TO:<[email protected]>:
host sg2nlvphout-v01.shr.prod.sin2.secureserver.net [182.50.132.235]:
553 Sorry, that domain isn't in my list of allowed rcpthosts

Is this something wrong on my server.

Thanks in advance for any help
Stuart
 

ruzbehraja

Well-Known Member
May 19, 2011
392
11
68
cPanel Access Level
Root Administrator
This is an error from the remote server.

You may want to check your exim logs for the exact problem: /var/log/exim_mainlog

It could either be that your hostname is blacklisted or that there is a DNS issue.

I was facing this problem, when 1 of my clients shifted from rediffmailpro and rediffmailpro refused to update the DNS records to point to my server.