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A big bug

Discussion in 'General Discussion' started by mahdionline, Oct 27, 2004.

  1. mahdionline

    mahdionline Well-Known Member

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    Hi

    I Suspend an account on my server , after some day i see that site in up and working good but i my whm panel and in List Suspended Accounts I see the name of that site.

    what's the problem and how this customer unSuspend his account ???

    Regard
     
    #1 mahdionline, Oct 27, 2004
  2. richy

    richy Well-Known Member

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    Is the IP address for his website still being resolved to your server?
     
    #2 richy, Oct 27, 2004
  3. rpmws

    rpmws Well-Known Member

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    find his user folder

    /home/thisuser

    mv /home/thisuser /home/diesucka


    hit refresh in the browser :) if it's still there this guy hit the road.
     
    #3 rpmws, Oct 27, 2004
  4. PWSowner

    PWSowner Well-Known Member

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    Or just do a whois lookup on his domain and see if he's still using your nameservers.
     
    #4 PWSowner, Oct 27, 2004
  5. AlphaWebspace

    AlphaWebspace Well-Known Member

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    I'm not sure if the bug exsists anymore, because It was resolved in cPanel 8, but If the account is suspended and if they reset there password through there webmail, then the account becomes unsuspended.

    This was resolved for sometime is it back again?!?!
     
    #5 AlphaWebspace, Oct 27, 2004
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