mahdionline

Well-Known Member
Oct 18, 2003
127
0
166
Hi

I Suspend an account on my server , after some day i see that site in up and working good but i my whm panel and in List Suspended Accounts I see the name of that site.

what's the problem and how this customer unSuspend his account ???

Regard
 

richy

Well-Known Member
Jun 30, 2003
274
1
168
Is the IP address for his website still being resolved to your server?
 

rpmws

Well-Known Member
Aug 14, 2001
1,787
9
318
back woods of NC, USA
mahdionline said:
Hi

I Suspend an account on my server , after some day i see that site in up and working good but i my whm panel and in List Suspended Accounts I see the name of that site.

what's the problem and how this customer unSuspend his account ???

Regard

find his user folder

/home/thisuser

mv /home/thisuser /home/diesucka


hit refresh in the browser :) if it's still there this guy hit the road.
 

AlphaWebspace

Well-Known Member
May 1, 2004
133
0
166
United Kindom
I'm not sure if the bug exsists anymore, because It was resolved in cPanel 8, but If the account is suspended and if they reset there password through there webmail, then the account becomes unsuspended.

This was resolved for sometime is it back again?!?!