a bug in latest release...

Hello Friends,

There is a bug in your new release which have blocked the access to all resellers and clients saying that your cpanel licence is expired while the your authorized reseller burstnet claims that their licence is not expired and this is a bug in your new update which is expected to be fixed soon...

This problem is still on our user and reseller sites for hours now and still we see no solution to it. Burstnet also say that they have no control over it and they need you to solve this problem which may take a day. So what is our fault and why is it happening when we have paid the licence fee ?

Have'nt you tested the new release before letting it go to auto update ??

Please solve this problem as soon as you can because our customers are now thinking that we have gone bankrupt as the licence shows that its expired due to non-payment and they are saying if we don't solve this soon, they will go to some other host...

The problem is not that we are afraid to let them go, the problem is that its turning our good name to worst nightmare...

so please do something fast...

Contact burstnet for more details of this dangerous problem/error...

Thanks...

 

[quote:26a7fabb16][i:26a7fabb16]Originally posted by rpmws[/i:26a7fabb16]

Humm ..I just checked mine and it works fine.. let's see .. nope I just checked 3 other noxes in 2 other NOCS as well no problems with Cpanel for resellers or end users. You sure you paid your bill?[/quote:26a7fabb16]


Yes, I am sure as the problem is now gone while I did nothing. I think why you did not faced that problem is because you have not set auto update system.