[a fatal error or timeout occurred while processing this directive] in cPanel

KijangmasHost

Member
Nov 12, 2010
12
0
51
I did install cpanel on vps, and after finishing all the configuration settings and other woods I tried to check in cpanel and look something like this: [a fatal error or timeout occurred while processing this directive].
Unable to locate httpd.conf at /usr/local/cpanel/Cpanel/ConfigFiles.pm line 27.
Cpanel::ConfigFiles::find_httpconf() called at /usr/local/cpanel/Cpanel/UserDomainIp.pm line 19
Cpanel::UserDomainIp::getdomainip('master.kijangmashosting.biz') called at /usr/local/cpanel/Cpanel/ExpVar.pm line 450
Cpanel::ExpVar::getip() called at /usr/local/cpanel/Cpanel/ExpVar.pm line 443
Cpanel::ExpVar::hasdedicatedip() called at /usr/local/cpanel/Cpanel/StatsBar.pm line 63
Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|theme|apacheversion|p...') called at (eval 86) line 1
eval '$dataref = [Cpanel::StatsBar::api2_stat(%{$rCFG})];' called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 84
Cpanel::Api2::Exec::api2_exec('StatsBar', 'stat', 'HASH(0xaeb1134)', 'HASH(0xaeb2668)') called at cpanel line 607
main::real_cpexectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3879
main::dotag_finished_headers(0) called at cpanel line 3664
main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3612
main::cpanel_parse('GLOB(0xaeb9b74)') called at cpanel line 2491
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//extended_statsbar.h...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 78) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3876
main::dotag_finished_headers(0) called at cpanel line 3664
main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
main::cpanel_parse('GLOB(0xa1a99b8)') called at cpanel line 2491
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3876
main::dotag_finished_headers(0) called at cpanel line 3704
main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
main::cpanel_parse('GLOB(0xa05238c)') called at cpanel line 5121
main::run_standard_mode() called at cpanel line 424
http://img39.imageshack.us/i/afatalerror.jpg/

Previously, when I install cpanel on vps other had not been like this.

Can anyone help to fix this problem?

Thank you.
 
Last edited:

KijangmasHost

Member
Nov 12, 2010
12
0
51
@cPtechie

I've done that you suggest it, but the result is the same.
I've also tried using PHP5.2.9, PHP5.3.3, and now PHP5.3.4 with cPanel / WHM Ver.11.28.83, but the result is the same.
 

LinuxTechie

Well-Known Member
Jan 22, 2011
502
14
68
cPanel Access Level
Root Administrator
Hello

Are you sure that mod_deflate is present in httpd -l and httpd -M commands? If it is present you may have to enable it in feature manager. Regarding the other issue can you open a ticket with cPanel? Don't forget to post the fix here. Cheers!
 

MattLee

BANNED
Aug 26, 2009
83
0
56