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[a fatal error or timeout occurred while processing this directive]

Discussion in 'General Discussion' started by rock65, Aug 29, 2010.

  1. rock65

    rock65 Registered

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    The following is the error which I'm getting when I login into the cpanel of new accounts which I create via WHM.

    [a fatal error or timeout occurred while processing this directive]

    Expanding this,

    can't write into /home/gpoint/.cpanel/nvdata.cache: No such file or directory at /usr/local/cpanel/Cpanel/NVData.pm line 60
    Carp::croak('can\'t write into /home/gpoint/.cpanel/nvdata.cache: No such fil...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 76
    Storable::logcroak('can\'t write into /home/gpoint/.cpanel/nvdata.cache: No such fil...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 248
    Storable::_store('CODE(0x1292d930)', 'HASH(0x19fd380)', '/home/gpoint/.cpanel/nvdata.cache', 1) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 236
    Storable::lock_nstore('HASH(0x19fd380)', '/home/gpoint/.cpanel/nvdata.cache') called at /usr/local/cpanel/Cpanel/NVData.pm line 60
    Cpanel::NVData::_savecache() called at /usr/local/cpanel/Cpanel/NVData.pm line 149
    Cpanel::NVData::_loadcache(1) called at /usr/local/cpanel/Cpanel/NVData.pm line 181
    Cpanel::NVData::_get(undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 156
    Cpanel::ExpVar::expvar('$NVDATA{\'x3_hideicons\'}') called at cpanel line 1443
    main::execiftag('') called at cpanel line 4043
    main::dotag_finished_headers('', 0) called at cpanel line 3867
    main::cpanel_parseblock('
    main::cpanel_parse('GLOB(0x12b8e480)') called at cpanel line 2157
    main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 48
    Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 949
    main::real_exectag('') called at cpanel line 4015
    main::dotag_finished_headers('', 0) called at cpanel line 3898
    main::cpanel_parseblock('^J') called at cpanel line 3842
    main::cpanel_parse('GLOB(0x129ad990)') called at cpanel line 5331
    main::run_standard_mode() called at cpanel line 387

    Please someone give me a step by step tutorial on how to resolve this issue. I'm using CentOS on VPS.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Looks to me like you need some updates. From SSH logged in as root user, run these commands.

    /scripts/checkperlmodules --force --full
    /scripts/upcp --force
     
  3. rock65

    rock65 Registered

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    Error

    Now I'm getting the following error, and I can't even access my WHM or any cpanels,

    Internal Server Error

    more than 400 attempts to create a session failed

    You may view this error by typing, gamerspoint.org/cpanel
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Try clearing your browser cache and/or try another browser. That login page loads fine for me here.
     
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