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[a fatal error or timeout occurred while processing this directive]

Discussion in 'General Discussion' started by alviss98, Mar 27, 2011.

  1. alviss98

    alviss98 Member

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    Help me, the my Cpanel is error
    [a fatal error or timeout occurred while processing this directive]
    Code:
    Not an ARRAY reference at /usr/local/cpanel/Cpanel/Ftp.pm line 458.
    	Cpanel::Ftp::listftp() called at /usr/local/cpanel/Cpanel/Ftp.pm line 462
    	Cpanel::Ftp::countftp() called at /usr/local/cpanel/Cpanel/StatsBar.pm line 57
    	Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'infinitylang', 'true', 'display', 'emailac_counts|subdomains|parkeddomains|addondomains|ftpaccounts...') called at (eval 77) line 1
    	eval '$dataref = [Cpanel::StatsBar::api2_stat(%{$rCFG})];' called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 84
    	Cpanel::Api2::Exec::api2_exec('StatsBar', 'stat', 'HASH(0x228ba70)', 'HASH(0x22910a0)') called at cpanel line 607
    	main::real_cpexectag('<?cp StatsBar::stat(^J    [tr class="row-%"]^J        [td class="s...') called at cpanel line 3879
    	main::dotag_finished_headers(0) called at cpanel line 3664
    	main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x22d5ae0)') called at cpanel line 2491
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//extended_statsbar.h...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    	Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 74) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    	main::real_exectag('<?cp StatsBar::stat(^J    [tr class="row-%"]^J        [td class="s...') called at cpanel line 3876
    	main::dotag_finished_headers(0) called at cpanel line 3664
    	main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x1f2af00)') called at cpanel line 2491
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    	Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    	main::real_exectag('<?cp StatsBar::stat(^J    [tr class="row-%"]^J        [td class="s...') called at cpanel line 3876
    	main::dotag_finished_headers(0) called at cpanel line 3704
    	main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x1f10830)') called at cpanel line 5121
    	main::run_standard_mode() called at cpanel line 424
    
    [a fatal error or timeout occurred while processing this directive]
    Code:
    isdedicatedip() requires one argument (this probably means a domain is missing from httpd.conf) at /usr/local/cpanel/Cpanel/DIp.pm line 34
    	Cpanel::DIp::isdedicatedip('') called at /usr/local/cpanel/Cpanel/ExpVar.pm line 443
    	Cpanel::ExpVar::hasdedicatedip() called at /usr/local/cpanel/Cpanel/StatsBar.pm line 63
    	Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|theme|apacheversion|p...') called at (eval 79) line 1
    	eval '$dataref = [Cpanel::StatsBar::api2_stat(%{$rCFG})];' called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 84
    	Cpanel::Api2::Exec::api2_exec('StatsBar', 'stat', 'HASH(0x228ba70)', 'HASH(0x22910a0)') called at cpanel line 607
    	main::real_cpexectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 3879
    	main::dotag_finished_headers(0) called at cpanel line 3664
    	main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x22d5ae0)') called at cpanel line 2491
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//extended_statsbar.h...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    	Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 74) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    	main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 3876
    	main::dotag_finished_headers(0) called at cpanel line 3664
    	main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x1f2af00)') called at cpanel line 2491
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    	Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    	main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 3876
    	main::dotag_finished_headers(0) called at cpanel line 3704
    	main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x1f10830)') called at cpanel line 5121
    	main::run_standard_mode() called at cpanel line 424
    	Carp::cluck('isdedicatedip() requires one argument (this probably means a dom...') called at /usr/local/cpanel/Cpanel/DIp.pm line 34
    	Cpanel::DIp::isdedicatedip('') called at /usr/local/cpanel/Cpanel/ExpVar.pm line 443
    	Cpanel::ExpVar::hasdedicatedip() called at /usr/local/cpanel/Cpanel/StatsBar.pm line 63
    	Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|theme|apacheversion|p...') called at (eval 79) line 1
    	eval '$dataref = [Cpanel::StatsBar::api2_stat(%{$rCFG})];' called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 84
    	Cpanel::Api2::Exec::api2_exec('StatsBar', 'stat', 'HASH(0x228ba70)', 'HASH(0x22910a0)') called at cpanel line 607
    	main::real_cpexectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 3879
    	main::dotag_finished_headers(0) called at cpanel line 3664
    	main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x22d5ae0)') called at cpanel line 2491
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//extended_statsbar.h...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    	Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 74) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    	main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 3876
    	main::dotag_finished_headers(0) called at cpanel line 3664
    	main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x1f2af00)') called at cpanel line 2491
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
    	Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
    	main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 3876
    	main::dotag_finished_headers(0) called at cpanel line 3704
    	main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
    	main::cpanel_parse('GLOB(0x1f10830)') called at cpanel line 5121
    	main::run_standard_mode() called at cpanel line 424
    
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    If you're using a custom theme, try switching to the default x3 theme.
     
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  3. alviss98

    alviss98 Member

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    i use it :(( . help me
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Have you tried forcing a cPanel update from WHM?
     
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  5. alviss98

    alviss98 Member

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    Why ? I not understand you said
     
  6. alviss98

    alviss98 Member

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    I do not know the correct fix
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
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    Location:
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    Root Administrator
    Twitter:
    If you are not the Server Administrator you wouldn't be able to force a cPanel update, so, you'd need to contact your host.
     
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  8. alviss98

    alviss98 Member

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    I am Server Administrator
     
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
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    385
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    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    From WHM > cPanel section on left menu in WHM > Upgrade To Latest Version link > on this page tick the box to
    "Force a reinstall even if the system is up to date" and click Upgrade.

    This will force of a rebuild of all the latest files for cPanel.
     
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  10. alviss98

    alviss98 Member

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    Thanks you
     
  11. alviss98

    alviss98 Member

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    i already upgraded cpanel, but failed
     
  12. cPanelJared

    cPanelJared Technical Analyst

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    Please submit a ticket so that we may log into your server and fix this for you. There is only a limited amount of advice we can give you without being able to access your server and investigate directly.
     
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