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A fatal error or timeout occurred while processing this directive.

Discussion in 'User Experience' started by Britmart, Oct 12, 2015.

  1. Britmart

    Britmart Registered

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    I got this error when I went to the cpanel of my website. I don't know why this happen.
    Code:
    A fatal error or timeout occurred while processing this directive.
    
    Not a SCALAR reference at /usr/local/cpanel/Cpanel/Rvall.pm line 1083.
    Compilation failed in require at /usr/local/cpanel/Cpanel/Rvskin.pm line 57.
    at /usr/local/cpanel/Cpanel/Rvskin.pm line 57.
        Cpanel::Rvskin::BEGIN() called at /usr/local/cpanel/Cpanel/Rvskin.pm line 57
        eval {...} called at /usr/local/cpanel/Cpanel/Rvskin.pm line 57
        require Cpanel/Rvskin.pm called at (eval 15) line 1
        Cpanel::LoadModule::BEGIN() called at /usr/local/cpanel/Cpanel/Rvskin.pm line 57
        eval {...} called at /usr/local/cpanel/Cpanel/Rvskin.pm line 57
        eval ' use Cpanel::Rvskin; Cpanel::Rvskin::Rvskin_init() if "Cpanel::Rvskin"->can("Rvskin_init");
    ;' called at /usr/local/cpanel/Cpanel/LoadModule.pm line 135
        Cpanel::LoadModule::_modloader("Rvskin") called at /usr/local/cpanel/Cpanel/LoadModule.pm line 67
        Cpanel::LoadModule::loadmodule("Rvskin") called at cpanel.pl line 1635
        main::api1_get_handler("Rvskin", "loadvars") called at cpanel.pl line 1684
        main::_api1("Rvskin", "rvskin", "loadvars()", "loadvars", ARRAY(0xd3cfff4), "safe_html_encode", undef, undef) called at cpanel.pl line 1670
        main::real_exectag("<cpanel Rvskin=\"loadvars()\">") called at cpanel.pl line 4319
        main::dotag_finished_headers(0) called at cpanel.pl line 4102
        main::cpanel_parseblock("<cpanel Rvskin=\"loadvars()\">\x{a}<cpanel Rvdemo=\"loadvars()\">\x{a}<cp"...) called at cpanel.pl line 4053
        main::y(GLOB(0xd54c1a0)) called at cpanel.pl line 3162
        main::doinclude("indexloader.html", 2) called at cpanel.pl line 1850
        eval {...} called at cpanel.pl line 1850
        main::_api1("relinclude", "relinclude", "indexloader.html", "relinclude", ARRAY(0xd551508), "safe_html_encode", undef, undef) called at cpanel.pl line 1670
        main::real_exectag("<cpanel Rvskin=\"loadvars()\">") called at cpanel.pl line 4319
        main::dotag_finished_headers(0) called at cpanel.pl line 4102
        main::cpanel_parseblock("<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN"...) called at cpanel.pl line 4053
        main::y(GLOB(0xd3d32dc)) called at cpanel.pl line 3162
        main::doinclude("/usr/local/cpanel/base/frontend/rvneo/rvbranding/indexheader."..., 0) called at cpanel.pl line 1844
        eval {...} called at cpanel.pl line 1844
        main::_api1("include", "include", "/usr/local/cpanel/base/frontend/rvneo/rvbranding/indexheader."..., "include", ARRAY(0xd54e724), "safe_html_encode", undef, undef) called at cpanel.pl line 1670
        main::real_exectag("<cpanel Rvskin=\"loadvars()\">") called at cpanel.pl line 4319
        main::dotag_finished_headers(0) called at cpanel.pl line 4139
        main::cpanel_parseblock("<cpanel include=\"/usr/local/cpanel/base/frontend/rvneo/rvbran"...) called at cpanel.pl line 4053
        main::y(GLOB(0xce0c890)) called at cpanel.pl line 5425
        main::run_standard_mode() called at cpanel.pl line 838
    
    
    Can anyone help me to fix this? Hoping for your very helpful answer. Thank you in advance.
     

    Attached Files:

    #1 Britmart, Oct 12, 2015
    Last edited by a moderator: Oct 13, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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    Twitter:
    Your error shows that you're using RVskin which is not supported by cPanel. You'll need to speak with your Hosting Provider about this and have him update RVskin for you.
     
    Britmart likes this.
  3. Britmart

    Britmart Registered

    Joined:
    Oct 12, 2015
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    Location:
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    Website Owner
    Thank you for the help. I will contact them right away.
     
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