A fatal error or timeout occurred while processing this directive

mahdy_sharifi

Well-Known Member
Feb 26, 2012
220
1
68
cPanel Access Level
Root Administrator
Hello :

after Cpanel update to 11.54 all account with paper_lantern theme not accessible due following error :

Code:
Template::Exception:
    [TYPE]=[undef]
    [INFO]=[Branding::get_available_applications(HASH(0x72515f8)) failed: (XID f35ktu) The system failed to parse the JSON stream from the file “/usr/local/cpanel/base/frontend/paper_lantern//dynamicui.conf” because of an error: garbage after JSON object, at character offset 40053 (before "file=>lverubysel,ski...") at /usr/local/cpanel/Cpanel/JSON.pm line 119, <$_[...]> line 1.

]
    [TEXT]=[





<script type="text/javascript">]

Please guide to resolve.

Regards
at cpanel.pl line 1234.
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 5214
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 869
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 331
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,216
463
Hello :)

Cloud Linux addresses this issue with case LVEMAN-543 in their beta version of LVE Manager:

Beta: LVEManager updated

You can monitor their blog page if you prefer to wait for the stable version.

Thank you.