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A fatal error or timeout occurred while processing this directive

Discussion in 'General Discussion' started by mahdy_sharifi, Feb 2, 2016.

  1. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Hello :

    after Cpanel update to 11.54 all account with paper_lantern theme not accessible due following error :

    Code:
    Template::Exception:
        [TYPE]=[undef]
        [INFO]=[Branding::get_available_applications(HASH(0x72515f8)) failed: (XID f35ktu) The system failed to parse the JSON stream from the file “/usr/local/cpanel/base/frontend/paper_lantern//dynamicui.conf” because of an error: garbage after JSON object, at character offset 40053 (before "file=>lverubysel,ski...") at /usr/local/cpanel/Cpanel/JSON.pm line 119, <$_[...]> line 1.
    
    ]
        [TEXT]=[
    
    
    
    
    
    <script type="text/javascript">]
    
    Please guide to resolve.
    
    Regards
    at cpanel.pl line 1234.
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 5214
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 869
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 331
    
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Cloud Linux addresses this issue with case LVEMAN-543 in their beta version of LVE Manager:

    Beta: LVEManager updated

    You can monitor their blog page if you prefer to wait for the stable version.

    Thank you.
     
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