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[a fatal error or timeout occurred while processing this directive]

Discussion in 'General Discussion' started by J.C, May 24, 2006.

  1. J.C

    J.C Member

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    '[a fatal error or timeout occurred while processing this directive] There was an error while fetching http://layer1.cpanel.net/buildapache.rc'

    At approx. 2AM GMT my server stopped working, MySQL was down etc. Now today, my whole server is offline. I try to update Apache but I get the above error....

    I try and load cPanel News but get:

    '[a fatal error or timeout occurred while processing this directive] Unable to fetch Web Host Manager news. The News server may be down or unreachable.'

    I've also tried updating cPanel/WHM but continue to see 'Can't access startfile' errors.

    Any help would be good.

    Thanks.
     
    #1 J.C, May 24, 2006
  2. LKHOST.COM

    LKHOST.COM Registered

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    Well

    Well, open a cpanel ticket...
     
    #2 LKHOST.COM, May 24, 2006
  3. chirpy

    chirpy Well-Known Member

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    Whenever you see this error:
    You need to check the cpanel error log:

    /usr/local/cpanel/logs/error_log

    Without more meaningful errors and what you've found in the root shell, it's difficult to suggest anything else.
     
    #3 chirpy, May 24, 2006
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