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A fatal error or timeout occurred while processing this directive.

Discussion in 'General Discussion' started by Plus Datacenter, Aug 11, 2016.

  1. Plus Datacenter

    Plus Datacenter Registered

    Joined:
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    Location:
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    DataCenter Provider
    Hi,

    HomeHome »Resellers »Edit Reseller Nameservers and Privileges

    Reseller received this error while editing.

    missing vnkarazin at /usr/local/cpanel/Whostmgr/AcctInfo.pm line 87.
    at /usr/local/cpanel/Whostmgr/AcctInfo.pm line 87.
    Whostmgr::AcctInfo::acctamts("aliexpre") called at whostmgr/bin/whostmgr2.pl line 5799
    main::editres_v2() called at whostmgr/bin/whostmgr2.pl line 1161
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    The error message suggests a missing or corrupted cPanel user file for the username listed in the output at the following location:

    Code:
    /var/cpanel/users/$user
    Could you check to see if that file exists, and if not, verify if that's a valid account on the system?

    Thank you.
     
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