[a fatal error or timeout occurred while processing this directive]

user2006

Member
May 23, 2006
5
0
151
WHM 10.8.0
Cpanel 10.9.0-R34
RedHat Enterprise 3 i686

When using file manager to edit files in the public_html directory my clients are receiving the error message below. This message only occurs under the public_html directory and not in the root directory of the clients. The public_html directory is set to 777. Any help would be appreciated.

/path/to/file/filename.html File Saved
[a fatal error or timeout occurred while processing this directive]

Thanks.
 

angelina_holy

Well-Known Member
Aug 6, 2006
113
0
166
The ownership of public_html must be user :user and permission must be 755 .

chmod 755 public_html
 

user2006

Member
May 23, 2006
5
0
151
Thank you very much angelina_holy & shashank. You were both correct. File Manager works fine now.

Thanks again.
 

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,221
4
193
Minneapolis, MN
dgbaker said:
Actually that is incorrect. The proper setting is as follows

userid:nobody
750
I agree with you. That's the correct setting for public_html directory.
 

PWSowner

Well-Known Member
Nov 10, 2001
2,948
4
343
ON, Canada
4 of the most active posters here can't all be wrong. ;)

CPanel changed the group and permissions quite a while ago. If owner of username and group of nobody with permissions of 750 doesn't let you save the file, something else is wrong.