A fatal error or timeout occurred while processing this directive.

[Ramy Faiad]

Hello,
I hope this is the right place for this...

On "Email Accounts" page, I can't see any emails there until I click the none JS option.

If you need an interface that uses less JavaScript click here.

This error appears when I try to access any webmail

A fatal error or timeout occurred while processing this directive.

Template::Exception:
    [TYPE]=[file]
    [INFO]=[/usr/local/cpanel/base/webmail/ipage/_assets/base.min.js: No such file or directory]
    [TEXT]=[ ............. ]
 at cpanel.pl line 1267.
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/webmail/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 5226
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 874
    cpanel::cpanel::script("cpanel::cpanel", "-webmail", "./webmail/paper_lantern/index.html") called at cpanel.pl line 304

 

[cPanelMichael]

Hello,

Could you let us know the version of cPanel installed on the system, and what browser you are using? Does forcing an update of cPanel via "/scripts/upcp --force" correct the issue? Also, are you using any third-party services such as CloudFlare?

Thank you.