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a fatal error or timeout occurred while processing this directive

Discussion in 'General Discussion' started by Paolo.M, May 10, 2017.

  1. Paolo.M

    Paolo.M Registered

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    I was trying to add a new account to my server and got this message.

    a fatal error or timeout occurred while processing this directive

    [​IMG]

    I tried to add another domain, but got the same error message.

    I cannot even add the same website again, because I get the message that the domain already exists in Apache.
     
    #1 Paolo.M, May 10, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    Could you let us know what's output to /usr/local/cpanel/logs/error_log when this happens?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, May 10, 2017
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