Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

a fatal error or timeout occurred while processing this directive

Discussion in 'General Discussion' started by Paolo.M, May 10, 2017.

  1. Paolo.M

    Paolo.M Registered

    Joined:
    May 10, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Italy
    cPanel Access Level:
    Website Owner
    I was trying to add a new account to my server and got this message.

    a fatal error or timeout occurred while processing this directive

    [​IMG]

    I tried to add another domain, but got the same error message.

    I cannot even add the same website again, because I get the message that the domain already exists in Apache.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,857
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you let us know what's output to /usr/local/cpanel/logs/error_log when this happens?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice