a fatal error or timeout occurred while processing this directive

Motamedi

Well-Known Member
Mar 14, 2015
81
0
6
Iran , Tehran
cPanel Access Level
Root Administrator
hi

s8.picofile.com/file/8295205926/cpanel.jpg

When making this error for my account to be displayed

after entered this command to ssh ,

Code:
tail -f /usr/local/cpanel/logs/error_log
show this error to log

Code:
queueprocd isn't running? at /usr/local/cpanel/Cpanel/TaskQueue/Manager.pm line 150.
[2017-05-17 18:52:41 +0430] warn [whostmgrd] The subprocess (whostmgr (whostmgr5)) exited with an error: The subprocess reported error number 2 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 239, <$socket> line 14.
        Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x27832d0)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 97
        Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x27832d0), "subprocess_name", "whostmgr (whostmgr5)", "subprocess_read_handle", IO::Handle=GLOB(0x2783318), "subprocess_write_handle", IO::Handle=GLOB(0x2783e20), "api_type", ...) called at cpsrvd.pl line 6512
        cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0, "document", "./scripts5/wwwacct") called at cpsrvd.pl line 5688
        cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1621
        cpanel::cpsrvd::dodoc(HASH(0x13d6d10)) called at cpsrvd.pl line 1408
        cpanel::cpsrvd::handle_one_connection(4) called at cpsrvd.pl line 877
        cpanel::cpsrvd::script() called at cpsrvd.pl line 329
[2017-05-17 18:55:07 +0430] info [tailwatchd] chkservd::Notify Notification => [email protected]***** via EMAIL [eventimportance => High (1)]
How can this problem be solved?

thanks
 
Last edited by a moderator:

Motamedi

Well-Known Member
Mar 14, 2015
81
0
6
Iran , Tehran
cPanel Access Level
Root Administrator
My problem is that because of Down queueprocd

when run queueprocd show this error

Code:
     /scripts/restartsrv_queueprocd –status
Waiting for “queueprocd” to start ………failed.

Cpanel::Exception::Services::StartError
Service Error
        (XID m54zy4) The “queueprocd” service failed to start.

Startup Log
        May 18 00:48:31 server.domain.com systemd[1]: Starting cPanel Queue services...
        May 18 00:48:31 server.domain.com startqueueprocd[279857]: ==> cPanel TaskQueue Processing Daemon version 1.0
        May 18 00:48:31 server.domain.com systemd[1]: queueprocd.service: Supervising process 279864 which is not our child. We'll most likely not notice when it exits.
        May 18 00:48:31 server.domain.com systemd[1]: Started cPanel Queue services.
        May 18 00:48:31 server.domain.com systemd[1]: queueprocd.service: main process exited, code=exited, status=255/n/a
        May 18 00:48:31 server.domain.com systemd[1]: Unit queueprocd.service entered failed state.
        May 18 00:48:31 server.domain.com systemd[1]: queueprocd.service failed.

queueprocd has failed. Contact your system administrator if the service does not automagically recover.
Code:
# /usr/local/cpanel/libexec/queueprocd
==> cPanel TaskQueue Processing Daemon version 1.0
please help me ...

thanks