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A fatal error or timeout occurred while processing this directive.

Discussion in 'CloudLinux' started by Pratyush Rohilla, Dec 8, 2017.

  1. Pratyush Rohilla

    Pratyush Rohilla Registered

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    Hey there,
    i am having an issue when creating a new cpanel account from Godaddy WHM.

    a fatal error or timeout occurred while processing this directive. show | close
    and a popup stuck on my screen reflecting "Create a new Account, Verifying MX Records and Setting up Databases"....
    Please, help me in this i am facing so many problem due to this error.... :(



    Screenshot_2.png
     
    #1 Pratyush Rohilla, Dec 8, 2017
    Last edited by a moderator: Dec 8, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you let us know the output from /usr/local/cpanel/logs/error_log when attempting to create a new account?

    Thank you.
     
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