A fatal error or timeout occurred while processing this directive.

Pratyush Rohilla

Registered
Dec 8, 2017
2
0
1
India
cPanel Access Level
Reseller Owner
Hey there,
i am having an issue when creating a new cpanel account from Godaddy WHM.

a fatal error or timeout occurred while processing this directive. show | close
and a popup stuck on my screen reflecting "Create a new Account, Verifying MX Records and Setting up Databases"....
Please, help me in this i am facing so many problem due to this error.... :(



Screenshot_2.png
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello,

Could you let us know the output from /usr/local/cpanel/logs/error_log when attempting to create a new account?

Thank you.