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A fatal error or timeout occurred while processing this directive

Discussion in 'User Experience' started by UDAYONENESS, Mar 2, 2019.

  1. Udayoneness

    Udayoneness Registered

    Joined:
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    Location:
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    Website Owner
    Template::Exception:
    [TYPE]=[file]
    [INFO]=[home/retro/stats_bar.html.tt: not found]
    [TEXT]=[

    ]
    at cpanel.pl line 1050.
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4408
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 864
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 271
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Hello @Udayoneness,

    As a website owner, you won't be able to solve this issue directly. You'll need to report this issue to your web hosting provider so they can take a closer look and see why the Retro style isn't working. It's possibly related to a past issue with CloudLinux and LVE Manager (where updating the LVE Manager package as root solved the issue).

    Thank you.
     
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