A fatal error or timeout occurred while processing this directive

Motamedi

Well-Known Member
Mar 14, 2015
80
0
6
Iran , Tehran
cPanel Access Level
Root Administrator
hello

when open cPanel Account Host , Show this error

Code:
A fatal error or timeout occurred while processing this directive.  [show]   [close]

Template::Exception:
   [TYPE]=[undef]
   [INFO]=[Cpanel::Exception::JSONParseError/(XID tk3ajg) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPAddons::Class::new” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.

 at /usr/local/cpanel/Cpanel/JSON.pm line 139.
   Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
   Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
   Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
   Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
   Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
   eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
   Template::Plugins::_load(Template::Plugins=HASH(0x271d288), "Master", Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
   Template::Plugins::fetch(Template::Plugins=HASH(0x271d288), "Master", undef, Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
   Template::Context::plugin(Template::Context=HASH(0x271ca98), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
   eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
   Template::Provider::__ANON__(Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
   eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
   Template::Document::process(Template::Document=HASH(0x27d5668), Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
   eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
   Template::Context::process(Template::Context=HASH(0x271ca98), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
   eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
   Template::Provider::__ANON__(Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
   eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
   Template::Document::process(Template::Document=HASH(0x2724618), Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
   eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
   Template::Context::process(Template::Context=HASH(0x271ca98), Template::Document=HASH(0x2724618)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
   eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
   Template::Service::process(Template::Service=HASH(0x271c660), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
   Template::process(Template=HASH(0x271c2e8), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
   Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x271bfa0)) called at cpanel.pl line 1058
   cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
   cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
   cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
]
   [TEXT]=[
]
 at cpanel.pl line 1077.
   cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
   cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
   cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
and show this error to /usr/local/cpanel/logs/error_log

Code:
 at /usr/local/cpanel/Cpanel/JSON.pm line 139.
        Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
        Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
        Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
        Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
        Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
        Template::Plugins::_load(Template::Plugins=HASH(0x26b7288), "Master", Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
        Template::Plugins::fetch(Template::Plugins=HASH(0x26b7288), "Master", undef, Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
        Template::Context::plugin(Template::Context=HASH(0x26b6a98), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
        eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
        Template::Provider::__ANON__(Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
        Template::Document::process(Template::Document=HASH(0x276f688), Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
        Template::Context::process(Template::Context=HASH(0x26b6a98), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
        eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
        Template::Provider::__ANON__(Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
        Template::Document::process(Template::Document=HASH(0x26be618), Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
        Template::Context::process(Template::Context=HASH(0x26b6a98), Template::Document=HASH(0x26be618)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x26b6660), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
        Template::process(Template=HASH(0x26b62e8), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
        Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x26b5fa0)) called at cpanel.pl line 1058
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
]
        [TEXT]=[
]
 at cpanel.pl line 1077.
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321


[2019-03-11 12:36:52 -0400] die [Internal Death while parsing ./frontend/paper_lantern/index.html 20801] Template::Exception:
        [TYPE]=[undef]
        [INFO]=[Cpanel::Exception::JSONParseError/(XID gxzv79) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPAddons::Class::new” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.

 at /usr/local/cpanel/Cpanel/JSON.pm line 139.
        Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
        Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
        Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
        Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
        Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
        Template::Plugins::_load(Template::Plugins=HASH(0x28c1bb0), "Master", Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
        Template::Plugins::fetch(Template::Plugins=HASH(0x28c1bb0), "Master", undef, Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
        Template::Context::plugin(Template::Context=HASH(0x28c13e8), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
        eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
        Template::Provider::__ANON__(Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
        Template::Document::process(Template::Document=HASH(0x28d8860), Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
        Template::Context::process(Template::Context=HASH(0x28c13e8), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
        eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
        Template::Provider::__ANON__(Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
        Template::Document::process(Template::Document=HASH(0x28cd138), Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
        Template::Context::process(Template::Context=HASH(0x28c13e8), Template::Document=HASH(0x28cd138)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x28c8838), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
        Template::process(Template=HASH(0x28c84c0), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
        Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x28c7e18)) called at cpanel.pl line 1058
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
]
        [TEXT]=[
]
 at cpanel.pl line 1077.
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321


[2019-03-11 12:42:19 -0400] die [Internal Death while parsing ./frontend/paper_lantern/index.html 21782] Template::Exception:
        [TYPE]=[undef]
        [INFO]=[Cpanel::Exception::JSONParseError/(XID at2zgx) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPAddons::Class::new” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.

 at /usr/local/cpanel/Cpanel/JSON.pm line 139.
        Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
        Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
        Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
        Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
        Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
        Template::Plugins::_load(Template::Plugins=HASH(0x24babc0), "Master", Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
        Template::Plugins::fetch(Template::Plugins=HASH(0x24babc0), "Master", undef, Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
        Template::Context::plugin(Template::Context=HASH(0x24ba3f8), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
        eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
        Template::Provider::__ANON__(Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
        Template::Document::process(Template::Document=HASH(0x24d1870), Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
        Template::Context::process(Template::Context=HASH(0x24ba3f8), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
        eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
        Template::Provider::__ANON__(Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
        Template::Document::process(Template::Document=HASH(0x24c6148), Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
        Template::Context::process(Template::Context=HASH(0x24ba3f8), Template::Document=HASH(0x24c6148)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x24c1848), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
        Template::process(Template=HASH(0x24c14d0), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
        Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x24c0e28)) called at cpanel.pl line 1058
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
]
        [TEXT]=[
]
 at cpanel.pl line 1077.
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321


[2019-03-11 12:42:34 -0400] die [Internal Death while parsing ./frontend/paper_lantern/index.html 21835] Template::Exception:
        [TYPE]=[undef]
        [INFO]=[Cpanel::Exception::JSONParseError/(XID tk3ajg) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPAddons::Class::new” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.

 at /usr/local/cpanel/Cpanel/JSON.pm line 139.
        Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
        Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
        Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
        Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
        Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
        Template::Plugins::_load(Template::Plugins=HASH(0x271d288), "Master", Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
        Template::Plugins::fetch(Template::Plugins=HASH(0x271d288), "Master", undef, Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
        Template::Context::plugin(Template::Context=HASH(0x271ca98), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
        eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
        Template::Provider::__ANON__(Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
        Template::Document::process(Template::Document=HASH(0x27d5668), Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
        Template::Context::process(Template::Context=HASH(0x271ca98), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
        eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
        Template::Provider::__ANON__(Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
        Template::Document::process(Template::Document=HASH(0x2724618), Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
        Template::Context::process(Template::Context=HASH(0x271ca98), Template::Document=HASH(0x2724618)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x271c660), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
        Template::process(Template=HASH(0x271c2e8), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
        Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x271bfa0)) called at cpanel.pl line 1058
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
]
        [TEXT]=[
]
 at cpanel.pl line 1077.
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
please help me for solve this problem

thanks ...
 
Last edited by a moderator:

cPanelLauren

Forums Analyst II
Staff member
Nov 14, 2017
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Houston
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DataCenter Provider
Hello @Motamedi

I've seen this in a few instances where the file at /usr/local/cpanel/cpaddons/cPAddonsConf.json become corrupt.


Can you try the following and let me know if you're able to access WHM/cPanel?

Code:
mv /usr/local/cpanel/cpaddons/cPAddonsConf.json{,.bk}

If you continue to experience issues with Manage cPaddons after the file is renamed please run the following and let me know if it persists:

Code:
 /usr/local/cpanel/scripts/updatesigningkey
Thanks!
 
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