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A fatal error or timeout occurred while processing this directive

Discussion in 'General Discussion' started by Motamedi, Mar 11, 2019.

  1. Motamedi

    Motamedi Well-Known Member

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    hello

    when open cPanel Account Host , Show this error

    Code:
    A fatal error or timeout occurred while processing this directive.  [show]   [close]
    
    Template::Exception:
       [TYPE]=[undef]
       [INFO]=[Cpanel::Exception::JSONParseError/(XID tk3ajg) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPAddons::Class::new” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.
    
     at /usr/local/cpanel/Cpanel/JSON.pm line 139.
       Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
       Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
       Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
       Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
       Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
       eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
       Template::Plugins::_load(Template::Plugins=HASH(0x271d288), "Master", Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
       Template::Plugins::fetch(Template::Plugins=HASH(0x271d288), "Master", undef, Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
       Template::Context::plugin(Template::Context=HASH(0x271ca98), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
       eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
       Template::Provider::__ANON__(Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
       eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
       Template::Document::process(Template::Document=HASH(0x27d5668), Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
       eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
       Template::Context::process(Template::Context=HASH(0x271ca98), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
       eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
       Template::Provider::__ANON__(Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
       eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
       Template::Document::process(Template::Document=HASH(0x2724618), Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
       eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
       Template::Context::process(Template::Context=HASH(0x271ca98), Template::Document=HASH(0x2724618)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
       eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
       Template::Service::process(Template::Service=HASH(0x271c660), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
       Template::process(Template=HASH(0x271c2e8), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
       Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x271bfa0)) called at cpanel.pl line 1058
       cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
       cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
       cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    ]
       [TEXT]=[
    ]
     at cpanel.pl line 1077.
       cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
       cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
       cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    
    
    and show this error to /usr/local/cpanel/logs/error_log

    Code:
     at /usr/local/cpanel/Cpanel/JSON.pm line 139.
            Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
            Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
            Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
            Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
            Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
            Template::Plugins::_load(Template::Plugins=HASH(0x26b7288), "Master", Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
            Template::Plugins::fetch(Template::Plugins=HASH(0x26b7288), "Master", undef, Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
            Template::Context::plugin(Template::Context=HASH(0x26b6a98), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
            Template::Document::process(Template::Document=HASH(0x276f688), Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x26b6a98), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
            Template::Document::process(Template::Document=HASH(0x26be618), Template::Context=HASH(0x26b6a98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x26b6a98), Template::Document=HASH(0x26be618)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
            Template::Service::process(Template::Service=HASH(0x26b6660), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
            Template::process(Template=HASH(0x26b62e8), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
            Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x26b5fa0)) called at cpanel.pl line 1058
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    ]
            [TEXT]=[
    ]
     at cpanel.pl line 1077.
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    
    
    [2019-03-11 12:36:52 -0400] die [Internal Death while parsing ./frontend/paper_lantern/index.html 20801] Template::Exception:
            [TYPE]=[undef]
            [INFO]=[Cpanel::Exception::JSONParseError/(XID gxzv79) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPAddons::Class::new” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.
    
     at /usr/local/cpanel/Cpanel/JSON.pm line 139.
            Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
            Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
            Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
            Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
            Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
            Template::Plugins::_load(Template::Plugins=HASH(0x28c1bb0), "Master", Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
            Template::Plugins::fetch(Template::Plugins=HASH(0x28c1bb0), "Master", undef, Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
            Template::Context::plugin(Template::Context=HASH(0x28c13e8), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
            Template::Document::process(Template::Document=HASH(0x28d8860), Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x28c13e8), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
            Template::Document::process(Template::Document=HASH(0x28cd138), Template::Context=HASH(0x28c13e8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x28c13e8), Template::Document=HASH(0x28cd138)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
            Template::Service::process(Template::Service=HASH(0x28c8838), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
            Template::process(Template=HASH(0x28c84c0), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
            Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x28c7e18)) called at cpanel.pl line 1058
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    ]
            [TEXT]=[
    ]
     at cpanel.pl line 1077.
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    
    
    [2019-03-11 12:42:19 -0400] die [Internal Death while parsing ./frontend/paper_lantern/index.html 21782] Template::Exception:
            [TYPE]=[undef]
            [INFO]=[Cpanel::Exception::JSONParseError/(XID at2zgx) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPAddons::Class::new” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.
    
     at /usr/local/cpanel/Cpanel/JSON.pm line 139.
            Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
            Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
            Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
            Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
            Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
            Template::Plugins::_load(Template::Plugins=HASH(0x24babc0), "Master", Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
            Template::Plugins::fetch(Template::Plugins=HASH(0x24babc0), "Master", undef, Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
            Template::Context::plugin(Template::Context=HASH(0x24ba3f8), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
            Template::Document::process(Template::Document=HASH(0x24d1870), Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x24ba3f8), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
            Template::Document::process(Template::Document=HASH(0x24c6148), Template::Context=HASH(0x24ba3f8)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x24ba3f8), Template::Document=HASH(0x24c6148)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
            Template::Service::process(Template::Service=HASH(0x24c1848), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
            Template::process(Template=HASH(0x24c14d0), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
            Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x24c0e28)) called at cpanel.pl line 1058
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    ]
            [TEXT]=[
    ]
     at cpanel.pl line 1077.
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    
    
    [2019-03-11 12:42:34 -0400] die [Internal Death while parsing ./frontend/paper_lantern/index.html 21835] Template::Exception:
            [TYPE]=[undef]
            [INFO]=[Cpanel::Exception::JSONParseError/(XID tk3ajg) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPAddons::Class::new” because of an error: malformed JSON string, neither tag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.
    
     at /usr/local/cpanel/Cpanel/JSON.pm line 139.
            Cpanel::JSON::_throw_json_error("malformed JSON string, neither tag, array, object, number, st"..., undef, SCALAR(0x139fa78)) called at /usr/local/cpanel/Cpanel/JSON.pm line 123
            Cpanel::JSON::Load("") called at /usr/local/cpanel/Cpanel/cPAddons/Class.pm line 67
            Cpanel::cPAddons::Class::new("Cpanel::cPAddons::Class") called at /usr/local/cpanel/Cpanel/API/cPAddons.pm line 21
            Cpanel::API::cPAddons::_get_available_addons() called at /usr/local/cpanel/Cpanel/Template/Plugin/Master.pm line 100
            Cpanel::Template::Plugin::Master::load("Cpanel::Template::Plugin::Master", Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 217
            Template::Plugins::_load(Template::Plugins=HASH(0x271d288), "Master", Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
            Template::Plugins::fetch(Template::Plugins=HASH(0x271d288), "Master", undef, Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 195
            Template::Context::plugin(Template::Context=HASH(0x271ca98), "Master") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/home/index.tt line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
            Template::Document::process(Template::Document=HASH(0x27d5668), Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x271ca98), "home/index.tt") called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 3
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160
            Template::Document::process(Template::Document=HASH(0x2724618), Template::Context=HASH(0x271ca98)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x271ca98), Template::Document=HASH(0x2724618)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
            eval {...} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
            Template::Service::process(Template::Service=HASH(0x271c660), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70)) called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
            Template::process(Template=HASH(0x271c2e8), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x1434a70), SCALAR(0x1408c70)) called at /usr/local/cpanel/Cpanel/Template.pm line 477
            Cpanel::Template::process_template("cpanel", HASH(0x1434a70), HASH(0x271bfa0)) called at cpanel.pl line 1058
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    ]
            [TEXT]=[
    ]
     at cpanel.pl line 1077.
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4409
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 878
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 321
    
    
    please help me for solve this problem

    thanks ...
     
    #1 Motamedi, Mar 11, 2019
    Last edited by a moderator: Mar 12, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
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    Hello @Motamedi

    I've seen this in a few instances where the file at /usr/local/cpanel/cpaddons/cPAddonsConf.json become corrupt.


    Can you try the following and let me know if you're able to access WHM/cPanel?

    Code:
    mv /usr/local/cpanel/cpaddons/cPAddonsConf.json{,.bk}

    If you continue to experience issues with Manage cPaddons after the file is renamed please run the following and let me know if it persists:

    Code:
     /usr/local/cpanel/scripts/updatesigningkey
    Thanks!
     
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    Motamedi likes this.
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