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a fatal error or timeout occurred while processing this directive

Discussion in 'General Discussion' started by dr-support, Aug 19, 2007.

  1. dr-support

    dr-support Member

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    hello,
    I have a problem when I try to browse files (/home/XXXX/public_html/vb) in file manager :

    PHP:
    Could not open PWDPermission denied at cpanel.pl line 482
        Carp
    ::croak('Could not open PWD: Permission denied'called at /usr/local/cpanel/Cpanel/Fileman.pm line 652
        Cpanel
    ::Fileman::listfiles('/home/XXXX/public_html/vb'called at cpanel.pl line 482
        main
    ::__ANON__('/home/XXXX/public_html/vb'called at cpanel.pl line 1462
        main
    ::exectag('<cpanel Fileman="listfiles($FORM{\'dir\'})">'called at cpanel.pl line 4361
        main
    ::dotag(undefcalled at cpanel.pl line 4250
        main
    ::cpanel_parseblock('SCALAR(0x8f6b30c)'called at cpanel.pl line 4204
        main
    ::cpanel_parse('GLOB(0x9189024)'called at cpanel.pl line 1027
    Haw can I fix this ??

    I apgrade perl to 588 and cpanel to 11 but same problem :(
     
  2. rentaserv.net

    rentaserv.net Registered

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    Contact cpanel

    You might be bested to contact cpanel direct by submitting a ticket to them as this seems like a problem with the cpanel files itself so you even might need a is reload and then install cpanel again

    but make sure you contact them
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    A bit drastic don't you think?



    @dr-support what do the permissions show on that directory? You might try to force a cPanel upgrade from WHM. Or contact your host to do so if its not your server. Not sure about the error but a reload of the OS is NOT required I wouldn't think.

    You really should go for a full FTP client (like CuteFTP or the free FileZilla) instead of using File Manager as well. If you show two file managers listed in your cPanel, try the Legacy File Manager. See if that brings thew same results.
     
  4. chae

    chae Well-Known Member

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    I can confirm same problem on one of our servers, customer reported it last night
     
  5. dr-support

    dr-support Member

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    ;) thank you very much


    th directory have 111 as permission I changed him to 755 and it work
    thanks for chae , rentaserv.net and you
     
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