[a fatal error or timeout occurred while processing this directive]

[NetMan10]

Hello everyone

I have a problem in the navigation panel files from client

Show me the following error

[a fatal error or timeout occurred while processing this directive]

After pressure on the phrase appears to me the following error

Could not open PWD: Permission denied at cpanel.pl line 614
Carp::croak('Could not open PWD: Permission denied') called at /usr/local/cpanel/Cpanel/Fileman.pm line 635
Cpanel::Fileman::listfiles('') called at cpanel.pl line 614
main::__ANON__('') called at cpanel.pl line 1761
main::exectag('<cpanel Fileman="listfiles($FORM{\'dir\'})">') called at cpanel.pl line 4753
main::dotag(undef) called at cpanel.pl line 4620
main::cpanel_parseblock('SCALAR(0x90e4e70)') called at cpanel.pl line 4572
main::cpanel_parse('GLOB(0x9367470)') called at cpanel.pl line 1294

 

[Infopro]

What version of cPanel are you running?

 

[NetMan10]

WHM 11.20.0 cPanel 11.22.2-C23868
CENTOS Enterprise 4.6 i686 on standard - WHM X v3.1.0

 

[cPanelKenneth]

Which function are you attempting to use in cPanel?

Are you logged in as the user or root/reseller?

 

[NetMan10]

Which function are you attempting to use in cPanel?

*** Fail manegar

Are you logged in as the user or root/reseller?

*** root

 

[NetMan10]

Possible help me?

 

[troxalias]

Is this happening only on a specific account or for every account on your server ? It should be some problem with permissions but you should first check if this is a server-wide problem or related just to a specific account.

 

[NetMan10]

Is this happening only on a specific account or for every account on your server ? It should be some problem with permissions but you should first check if this is a server-wide problem or related just to a specific account.

thes problem for all account

 

[cPanelKenneth]

thes problem for all account

Please open a support ticket for this at https://tickets.cpanel.net/submit/ and we will gladly examine the matter for you.

 

[NetMan10]

I dont have ID no

 

[cPanelDavidG]

I dont have ID no

Simply use the option at the bottom of the page to submit a ticket without logging in. However, you will need to supply root login credentials for our Technical Analysts to be able to assist you.