A Licence Check Appears to Already Be Running

[Anouchka Minkoue Obame]

Hi

I can not access WHM & cpanel. So I can not change the hostname. When I
arrive here: https://<<IP address>>:2087/ I put the username and password
of the server. At each faith I get this error (please check attachments)



Thanks to help me

 

[MikeDVB]

I would check for processes related to UPCP and cpkeyclt.

ps aux | egrep -i "upcp|cpkeyclt"

If the UPCP is running I'd wait for it to finish. If you see the license check for more than a few minutes I'd kill the process and re-run it.

That said you may want to open a cPanel ticket on this to at least report the issue if perhaps you've found a bug or something.

 

[cPanelLauren]

Hi @Anouchka Minkoue Obame

You can change the hostname via SSH by running the following:

/usr/local/cpanel/bin/set_hostname <hostname>

As far as the licensing process - I would follow the advice provided by @MikeDVB as well as check

/usr/local/cpanel/logs/license_log

Any outputs from those would be helpful.

Thanks!