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A message that you sent has not yet been delivered to one or more of its recipients.

Discussion in 'E-mail Discussions' started by roman raihan, Mar 11, 2015.

  1. roman raihan

    roman raihan Member

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    This message was created automatically by mail delivery software.

    A message that you sent has not yet been delivered to one or more of its recipients after more than 48 hours on the queue on rs39.abstractdns.com.



    The message identifier is: 1YUthq-002KHC-5J

    The subject of the message is: test mail

    The date of the message is: Mon, 9 Mar 2015 15:10:43 +0600



    The address to which the message has not yet been delivered is:



    mail@example.com

    host mail.example.com [---.--.--.--]



    No action is required on your part. Delivery attempts will continue for some time, and this warning may be repeated at intervals if the message remains undelivered. Eventually the mail delivery software will give up, and when that happens, the message will be returned to you.
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    Your mail 1YUthq-002KHC-5J is not delivered and due to that you have received this alert mail from your server. I will suggest you please login your server and check 1YUthq-002KHC-5J mails logs. If you have root access of your server then you can check it with the following command.

    Code:
    grep 1YUthq-002KHC-5J /var/log/exim_mainlog
     
  3. roman raihan

    roman raihan Member

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    I have no server.. im use CPanel @please give another suggest.
     
  4. storminternet

    storminternet Well-Known Member

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    Some of the MTAs like gmail, yahoo can block email delivery from your server or domain if they found that your server or domain was source of bulk email sender. This can be due to their policy reason. In such cases they do not accept emails.

    On the other side your server will try to send emails after some time interval. If you do not have access to your server then it is better to contact your hosting provider.
     
  5. roman raihan

    roman raihan Member

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    Thanks for your replay. I already contact them they told me:


    If you still experience the same problem after the fix and other changes are applied, we would like to ask you to contact the recipient's host owner and request an additional information on this matter, their host can block the connections from your outbound mail IP:
    209.188.24.164


    But problem is that the recipient's told me they didn't block our IP.


    for your kind information i have 2(two) domain the recipient do not receive any of mail. But i received their mail. this is the problem..
     
  6. storminternet

    storminternet Well-Known Member

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    IP 209.188.24.164 seems to have good reputation as I do not find it blocked anywhere at any RBL.
    What I guess emails are not accepted by recipient email server due to their policy reason as they should have blocked incoming emails from IP, 209.188.24.164
     
  7. roman raihan

    roman raihan Member

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    Then what should i do for this problem...it's stupid question bt i have ?
     
  8. roman raihan

    roman raihan Member

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    it was oky.. but last 12-15 days it arise this..... (other outgoing no problem) only a particular domain.
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I suggest continuing to communicate to your hosting provider and to the remote mail server's support team, as there's nothing we can do to alter their email policies. This is not something that is solved through cPanel/WHM.

    Thank you.
     
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